Specialist, Revenue Assurance (Mobile Money) - MTN Ghana



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Job Summary:

Responsible for proactively monitoring and implementing controls and related activities within the Mobile Money space.

Job Role

  • Responsible for the review of inherent potential risks within the Mobile Money space
  • Design and implement primary and secondary controls within the Mobile Money space to prevent and detect leakage
  • Responsible for primary controls monitoring
  • Responsible for Secondary control performance and exception remediation
  • Daily data quality monitoring on RAFM platform
  • Revenue reporting and usage trend analysis
  • Conduct pre and post-Mobile Money product and services implementation test

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  • Review changes to the Mobile Money system and user logs
  • Perform borrowing and repayment analysis
  • Perform bad debt aging analysis.

 

Foundational Skills Proficiency Required

Strategic Planning & Thinking

  • Considers customer needs and trends in the development of strategic plans
  • Implements strategic objectives
  • Understands the strategic direction of the organization and highlight areas of potential value or risk

Critical Thinking

  • May produce useful ideas or explanations for circumstances but lack in identifying or including cause and effect
  • Undertakes a complex task by breaking it down into manageable parts in a systemic, detailed way

Analytical Thinking

  • Analyze the data to detect trends and issues in the data and information in a logical and factual manner.
  • Makes logical deductions from data sets
  • Identifies a solution for resolving the underlying problem

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Decision Making based on Decision Modelling

  • Identifies the core issue in problem-solving, considers possible solutions and seeks direction and advice as appropriate
  • Seeks to problem solve effectively by correctly analyzing the issues, seeking expert advice as required and consulting and collaborating with others as appropriate

Integrated Analytics

  • Demonstrates an ability to take a comprehensive approach to insights development, through demonstrating integrated thinking
  • Works with cross functional teams across the business to ensure that the organization is gathering good quality behavioral information and technical data.
  • Leads the Divisional insights strategy for the Division and makes a significant contribution to Divisional reporting

 

Education & Competencies

Education

  • First Degree in Commerce / Accounting / Finance
  • CISA/CISM qualification is a plus.

Experience

  • 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus.

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Professional/Technical competencies:

  • Good Knowledge of the mechanics of telecommunications.
  • Knowledge of Telco billing principles and operation.
  • Good knowledge of the Revenue Management chain in telecommunications
  • High level of IT
  • Good understanding of quantitative and analytical principles
  • Good knowledge of financial analysis and modelling skills

Skills / physical competencies:

  • Manages self and team performance, effective conflict manager, takes and manages accountability
  • Energy & Drive – Curiosity, Open mindedness, takes initiative, result oriented and develops self consistently
  • Interpersonal Skills – Leadership, customer centricity, collaborative and management by coaching
  • Personal Skills – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organizational Positioning Skills – Good written and verbal communication, commitment to the organization
  • Critical thinking, Analytical thinking and Problem-solving abilities.

NB: The Incumbent must maintain strict confidentiality always.

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Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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