MTN IT Jobs in Accra
This opportunity at MTN in Accra is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
To Provide analytics insights and reports for all digital products and platforms
Job Role
- Create commercial reports on Digital products and platforms for MTN Ghana leadership
- Provide in-depth analysis of digital products performance
- Perform deep analysis on how the digital products are used by customers based on data from the tools (e.g. funnel analysis, registration rates etc.)
- Work with the IT Business Intelligence team and the Customer Insights team to provide relevant insights and analysis in relation to how customers use the digital products
- Provide training on the use of Digital Analytics tools (e.g. Google Analytics) to the rest of the Digital team
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- Faster and more reliable delivery of commercial reports for Digital products
- Provide critical information for the prioritization of the delivery of new requirements for Digital products
- Identify potential areas for improvements
- Get the team to become independent on the use of the analytics tools
Context:
- Highly dynamic and competitive Technology industry
- Global technology trends and advancements
- Vendor Management Relationship
- Performance-driven environment
- Diverse Cultural environment
- Regionalization structure implications
Education
- A First Degree in computer science or a business field
- Google Analytics and SQL certification
- Experienced user of Excel, PowerBI and Access
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- Minimum of 5 years related work experience in a digital organization or the digital/analytics department of an organization, with at least 3 years in a supervisory position.
- Advanced experience and knowledge of the main digital analytics tools like Google Analytics, Google Data Studio, etc.
- Experience with Digital Advertising is a plus
- Good experience with PowerPoint
- Experience working for a platform business (e.g. e-commerce) is a plus
Professional/Technical competencies:
- Strong knowledge of all main analytics tools and techniques
- Business Performance Management
- Planning and Budgeting
- Stakeholder Relations Management
- Marketing/Digital Marketing
- Understanding of the Digital Ecosystem
- Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.)
- Knowledge and ability to analyze KPIs and provide detailed reports
Physical Skills/ Competencies:
- Self-starter and ability to keep up in a fast-paced environment while meeting deadlines
- Naturally curious and have a passion to ideate and advance innovation of digital products
- Must be detail-oriented and have good organization skills
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- Maturity, professionalism, and good conflict management
- Very good at presenting advanced insights in a simple language for senior leaders
- Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity in dealings
- Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
- Organizational Positioning Skills – Good written and verbal communication, presentation Skills, commitment to the
- Global thinker, analytical thinking, critical thinking, and problem-solving abilities
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