Manager, Analytics & Reporting - MTN Ghana



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To Provide analytics insights and reports for all digital products and platforms

Job Role

  • Create commercial reports on Digital products and platforms for MTN Ghana leadership
  • Provide in-depth analysis of digital products performance
  • Perform deep analysis on how the digital products are used by customers based on data from the tools (e.g. funnel analysis, registration rates etc.)
  • Work with the IT Business Intelligence team and the Customer Insights team to provide relevant insights and analysis in relation to how customers use the digital products
  • Provide training on the use of Digital Analytics tools (e.g. Google Analytics) to the rest of the Digital team

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  • Faster and more reliable delivery of commercial reports for Digital products
  • Provide critical information for the prioritization of the delivery of new requirements for Digital products
  • Identify potential areas for improvements
  • Get the team to become independent on the use of the analytics tools

Context:

  • Highly dynamic and competitive Technology industry
  • Global technology trends and advancements
  • Vendor Management Relationship
  • Performance-driven environment
  • Diverse Cultural environment
  • Regionalization structure implications

Education

  • A First Degree in computer science or a business field
  • Google Analytics and SQL certification
  • Experienced user of Excel, PowerBI and Access

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  • Minimum of 5 years related work experience in a digital organization or the digital/analytics department of an organization, with at least 3 years in a supervisory position.
  • Advanced experience and knowledge of the main digital analytics tools like Google Analytics, Google Data Studio, etc.
  • Experience with Digital Advertising is a plus
  • Good experience with PowerPoint
  • Experience working for a platform business (e.g. e-commerce) is a plus

Professional/Technical competencies:

  • Strong knowledge of all main analytics tools and techniques
  • Business Performance Management
  • Planning and Budgeting
  • Stakeholder Relations Management
  • Marketing/Digital Marketing
  • Understanding of the Digital Ecosystem
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.)
  • Knowledge and ability to analyze KPIs and provide detailed reports

Physical Skills/ Competencies:

  • Self-starter and ability to keep up in a fast-paced environment while meeting deadlines
  • Naturally curious and have a passion to ideate and advance innovation of digital products
  • Must be detail-oriented and have good organization skills

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  • Maturity, professionalism, and good conflict management
  • Very good at presenting advanced insights in a simple language for senior leaders
  • Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
  • Personal Skills – Trustworthy, integrity in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organizational Positioning Skills – Good written and verbal communication, presentation Skills, commitment to the
  • Global thinker, analytical thinking, critical thinking, and problem-solving abilities

Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you below. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How To Apply

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  • An application will not in itself entitle the applicant to an interview.

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