Communications & Media Coordinator - Plan International

Reporting to the Communication Specialist, the Communication & Media Coordinator will be responsible for the implementation of Communication, Information and Media related activities within Programme Impact and Influencing Areas. She/he will be responsible for the internal, external, and social media communications implemented in these areas.

S/he will work in close collaboration with Project Managers, Project Teams and implementation partners to ensure close supervision, follow up and reporting of response activities through diversified communication tools and outlets.

The Communication and Media Coordinator’s responsibilities will be to maximise positive media coverage and fundraising opportunities and support accountability to key stakeholders as well as development work, in the Programme Area. S/he shall also supervise the quality production of Information Education and Communication materials, and the quality branding of all realizations and activities.

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Accountabilities

External Liaison and Communications

• Develop and amend as necessary a Communication Plan for Plan International’s programme in the Programme Area.
• Develop and maintain excellent relationships with frontline national and international media (journalists}, Communications staff and representatives of other NGOs, government institutions, UN Agencies, etc.
• Act as the main point of contact for media and respond to requests for information from journalists, NOs, and donors, including arranging interviews and field visits.
• Prepare, distribute and log press releases.
• Conduct regular field visits to interview staff and beneficiaries, write human interest stories and coordinate photos and video sessions.
• Ensure appropriate capturing and documentation of projects’ successes and challenges via fact sheets, case studies, stories, testimonies, quality pictures and videos, media products, articles, etc
• Identify frontline media outlets and suggest initiatives to promote the activities and impact of Plan International’s work in the Programme Area.
• Support key actions of the organization aimed at influencing the decision that favors the wellbeing of children and youths.
   

Internal Liaison and Communications

• Share a steady flow of information (social media updates, human interest stories, talking points and Q & As, etc.) with the Communication Specialist for internal and external dissemination as per Plan International’s communications guide.
• Coordinate the preparation of Situation Reports (SitRep) to update on the status of Plan International’s crisis response activities;

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• Develop engaging massages to communicate key policies and values of Plan International to staff.
• Monitor print and electronic media for mentions of Plan International and other topics of interest to the organisation, and inform the Communication Specialist of anything important.
• Identify and create talking points/Q & As for potentially sensitive issues and inform the Country Director.
   

Visibility and Branding

• Ensure the correct use of Plan International’s identity and that or partners and donors, in respect to existing Brand Manuals.
• Ensure the quality production of Information, Education and Communication (IEC) materials.
• Ensure the quality branding of constructions and other realisations of Plan International, with the identity of Plan International and that of partners, where applicable.
• Ensure that staff are branded during field visits and external meetings.
   
   

Training

• Support the Communications Specialist in communication and media coaching/ training to designated spokespeople and staff.
• Train media professionals and partners on safeguarding principles and the quality engagement of the media in fighting for children’s rights. 
• Offer immediate media coaching for those about to do a media interview.
   
  Media Monitoring and Evaluation
• Work with Communication Specialist and external media service providers to produce quality audio-visual material (documentaries, spots, etc).
• Compile a log of media calls organised within the response programme
• Work with Communication specialist to monitor media and compile national/international media coverage.
• Produce a ‘lessons learned’ document and make recommendations for future operations.
• Ensures that Plan International’s global policies for Safeguarding and Gender Equality and Inclusion are fully understood and respected by the media professionals, partners and staff, during all communication activities

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Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.

This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

• There is a medium contact with Plan partners working on sponsorship programs in reviewing sponsorship documents to ensure they meet the Sponsorship Book controls in place
• Maintains medium contact with staff in country and program unit offices in the soliciting their support for the implementation and compliance with sponsorship program activities
  informing, influencing, or reasoning.

Technical expertise, skills and knowledge

Essential

Gained through education, training, & experience

Essential

• People Skills: Ability to work independently and as a team player who demonstrates leadership and can support and train local and international staff and also able to work with disaster-affected communities in a sensitive and participatory manner.
• Communication Skills: Well developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of Plan International. This includes effective negotiation and representation skills.
• Integrity: Works with trustworthiness and integrity and has a clear commitment to Plan International’s values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances, including stress, high-security risks and harsh living conditions. Works and lives in a flexible, adaptable and resilient manner.
• Awareness and sensitivity of self and others: Demonstrates knowledge and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner.
• Work style: Is well planned and organised even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem-solving skills.
• Knowledge and skills: knowledge of the Core Humanitarian Standards, knowledge on; general finance, administration, information management/ telecommunication skills and proficiency in information technology/ computer skills.
• Multiple language skills desirable

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 Qualification and Technical Competencies 

• University Degree in Journalism, Communication or equivalent experience
• At least 3 – 5 years of experience working in journalism, communications, media, or Public Relations
• Strong understanding of print, radio, television and online media
• Good photography and filming skills;
• Additional technical skills are desirable, including proficiency in Adobe Photoshop or photo-editing software and movie-editing software such as Adobe Premier
• Fluent written and spoken English
• A minimum of 1 year of experience working with or in collaboration with an NGO or UN agency, or equivalent, is preferred.
• Experience as a spokesperson
• Ability to work independently and as a team player.
• Ability to operate effectively in stressful situations, including working overtime.
• Gender awareness and cultural sensitivity.
• Good time management and problem-solving skills.
• Works with trustworthiness and integrity and has a clear commitment to Plan International's values and principles;