P.M. Renaissance Customer Service Jobs in Accra
This opportunity at P.M. Renaissance in Accra is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
✅ Job Alerts Activated
You'll now receive future job opportunities instantly.
Thinking about applying?
Before you submit your application, take a moment to go through all the details carefully.
Scroll down to read the full job description, including responsibilities, requirements, and benefits — and see if it’s the right fit for you.
Full Job Description - Read Carefully
The Customer Service Representatives will address customer complaints and escalate complaints across a number of communication channels.
Key Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Building product knowledge so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
? ADVERTISEMENT - CONTINUE READING BELOW ↓ CONTINUE BELOW ↓
Requirements
- A Bachelor’s degree /HND Holder in relevant subjects
- Experience working in customer care/ customer support roles
- Ability to work in a fast-paced environment
- Fluency in written & spoken English and in any Ghanaian language is mandatory
- Strong analytical and organizational skills
- Ability to solve problems and make decisions quickly
- Excellent work ethic and ability to work with minimal supervision
- Self-motivated
- Keen attention to details
- Ability to work in a team and independently
- Excellent time management skills
- Excellent communication skills
👉 STOP: Ready to Apply?
Don't miss out on this opportunity! Carefully review the job details one last time. Once you're ready, scroll down to the bottom of this page to access the How to apply button.
Hurry—applications for this cycle are closing soon!← View More Customer Service Jobs
✅ Customer Support Associate - Kofa