Branch Manager - Reputable Company


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Reputable Company Administrative/Secretarial Jobs in Kumasi


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Full Job Description - Read Carefully


We are looking for a talented Branch Manager to oversee operations and sales functions of a branch while delivering superior customer service.

You will manage staff and ensure compliance with operational policies and procedures, foster a positive environment, and ensure customer satisfaction and branch profitability.

The successful candidate is also expected to implement corporate strategies at the branch level.


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Responsibilities

  • Responsible for branch daily operations, supervision, and leadership at the branch;
  • Identify new business opportunities within branch market area based on customer needs on an ongoing basis;
  • Ensures branch adheres to operational policies and controls, and compliance with audit and regulatory procedures
  • Implement corporate strategies at the branch level
  • Responsible for marketing and promoting branch/bank’s products and services and attracting new businesses
  • Responsible for general maintenance of the Branch, ensuring safety and securities of branch assets, employees & clients
  • Focus on improving customer service and satisfaction at the branch level;
  • Meet branch performance goals in terms of sales, etc
  • Implements corporate culture through reinforcement of Teamwork, Integrity, Respect, Client first, and Excellence service at the branch level
  • Promote the image of the bank in the branch market area.
  • Perform other duties as assigned.


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Required Skills or Experience

  • HND, Bachelor’s degree or equivalent experience;

  • 2 years of Branch manager or management experience;

  • Comprehensive knowledge of banking rules and regulations;

  • Excellent oral and written communication skills;

  • Sales and marketing skills;

Other Requirements

  •  Familiar with core banking software;

  •  Must be computer literate and proficient in word processing and excel;

  •  Ability to work independently;

  •  Must possess management skills.


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