Control Room Manager - G4S Ghana
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G4S is the world’s leading global, integrated security company, specializing in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all our markets. G4S is active in around 85 countries and has around 533,000 employees.
JOB DESCRIPTION
The Control Room Manager, coordinates the provision of control room services in compliance with company policies and procedures, to ensure a professional service is provided.
Duties
- Effective co-ordination of operations of the control room in compliance with legislation and G4S policy
- Effective management of the provision of customer service to clients
- Maintenance of required standards of employee performance and behavior in the control room
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Skills and Attributes
- Understanding the organizational environment
- Supporting and working with others
- Delivering objectives
- Delivering great customer service
Qualification
Degree in ICT/Business Administration
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