Senior Library Assistant - Bia Lamplighter College of Education

Bia Lamplighter College of Education is looking for suitably qualified goal-oriented and results-driven persons with exceptional qualities for appointment to the following position as Senior Library Assistant

Duties

• Coordinate, participate and direct assigned support activities including circulation, technical services, or serials.
• Train, assign, and review the work of assigned library and student assistants; ensure that proper policies and procedures are followed and maintained.
• Respond to and handle the most complex issues and problems within the work unit.
• Compile statistics and data; prepare summary reports and lists.
• Develop and organize special projects for assigned staff; assist staff with special projects and research assignments.
• Maintain various manual and computerized files and records; enter information into computerized databases; update and revise as required.
• Provide direct assistance to patrons in person and on the phone regarding direction, location, and routine reference help.
• Maintain “Reserves” collection.
• Assist students with questions regarding computer use such as login procedures and accessing NCLive both off and on campus.
• Interpret and apply Library policies.
• Resolve patron complaints regarding disputed fines and other Library charges; adjust accounts if necessary.
• Oversee the work of assigned library and student staff.
• Receive new books into the collection including unpacking, accessing, and checking packing lists and invoices.
• Monitor accuracy and completeness of shipments; file claims for incomplete orders.
• Process direct order books from the publishers.

QUALIFICATION AND EXPERIENCE

• Applicant must hold a bachelor’s degree in the relevant subject area from a recognized tertiary education institution with at least four (4) years of relevant working experience.
• They must be computer literate.