Head of Road Freight - DHL Global Forwarding

DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist, we offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Currently we are looking for an ambitious and energetic Head of Road Freight Saloodo! in – DGF Ghana to oversee the operations for Saloodo! & Road Freight.

If this sounds like something you would like to do, please read on.

Your task will be:

• Take full ownership of and drive all our road freight activities in Ghana leveraging our unique digital Saloodo! Platform.
• Develop plans to grow the road freight business in Ghana in a profitable manner and constantly monitor progress.
• Oversee, develop and manage all road freight operations.
• Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business.
• Ensures that Saloodo! Provides consistent customer experience to carrier & shippers – considering local requirements as needed.
• Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! Platform.
• Manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings.

• Analyze daily, weekly and monthly development of key KPIs.
• Establish regular carrier meetings and ensures that these are conducted for all key carriers.
• Ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.

Your profile should look like:

• At least 7 years of operational Road freight experience.
• Bachelor degree or equivalent.
• Management & leadership experience, ability to manage in matrix setup.
• Interest in digital solutions.
• Entrepreneurial mind-set.
• Open minded, willing & able to lean and try out new things.
• Excellent communication skills, able to engage with all levels of an organization.
• Ideally English, French & Arabic language skills.
• Good Knowledge of Road Freight market in Ghana.
• Strong change management skills.
• Ability to analyze and improve business processes.
• Project leadership and project management skills.

We offer:

• International and strong brand support with clear processes
• Flexible working hours  with possibility of occasionally working from home upon agreement
• Possible further career development supported global internal training plan
• International company environment