Head of Road Freight - DHL Global Forwarding



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DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist, we offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Currently we are looking for an ambitious and energetic Head of Road Freight Saloodo! in – DGF Ghana to oversee the operations for Saloodo! & Road Freight.

If this sounds like something you would like to do, please read on.

Your task will be:

  • Take full ownership of and drive all our road freight activities in Ghana leveraging our unique digital Saloodo! Platform.
  • Develop plans to grow the road freight business in Ghana in a profitable manner and constantly monitor progress.
  • Oversee, develop and manage all road freight operations.
  • Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business.
  • Ensures that Saloodo! Provides consistent customer experience to carrier & shippers – considering local requirements as needed.
  • Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! Platform.
  • Manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings.

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  • Analyze daily, weekly and monthly development of key KPIs.
  • Establish regular carrier meetings and ensures that these are conducted for all key carriers.
  • Ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.

Your profile should look like:

  • At least 7 years of operational Road freight experience.
  • Bachelor degree or equivalent.
  • Management & leadership experience, ability to manage in matrix setup.
  • Interest in digital solutions.
  • Entrepreneurial mind-set.
  • Open minded, willing & able to lean and try out new things.
  • Excellent communication skills, able to engage with all levels of an organization.
  • Ideally English, French & Arabic language skills.
  • Good Knowledge of Road Freight market in Ghana.
  • Strong change management skills.
  • Ability to analyze and improve business processes.
  • Project leadership and project management skills.

We offer:

  • International and strong brand support with clear processes
  • Flexible working hours  with possibility of occasionally working from home upon agreement
  • Possible further career development supported global internal training plan
  • International company environment

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How To Apply

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