Jobs : Telephone Operator - Kempinski Hotel



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.





Read Also: 10 checks to identify fraudulent or scam job offers

Job Alerts: Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Kempinski Hotel Gold Coast City – Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre and the National Theatre. The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities and the largest SPA in West Africa (opening soon), a perfect mix of categories to meet the needs of both corporate and conference visitors to the country.

Telephone Operator

The incumbent in this position is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Kempinski and KEA standards.

Key Responsibilities

  • Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards.
  • Write down messages accurately for our guests and deliver messages in a timely manner.

ADVERTISEMENT

CONTINUE READING BELOW

  • Handle guests’ requests for DND (Do Not Disturb) and confidential status.
  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.
  • In case of emergency, handles all communications for the hotel whilst serving as the communication center.
  • Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills And Qualifications

  • Must be a Citizen
  • Equivalent of HND in related field or higher
  • One year experience in a customer service oriented position.
  • Excellent oral and written skills, Additional language – beneficial
  • Good listening, oral and writing skills
  • Basic knowledge of Hotel Business Operations
  • Microsoft Office Applications
  • Knowledge in Opera PMS

How To Apply

Interested applicants should:

Click Here To Visit The Official Website To Read More & Apply Online




Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

FIND CURRENT JOBS IN GHANA 2021 TODAY

JobSearch Ghana is your most reliable website for latest jobs in Ghana today. If you are interested in getting genuine and reviewed job vacancies in Ghana from the best companies, then you are in the right place. Browse For Graduate Jobs, Government Recruitments & More. You can find current jobs in Ghana today on LinkedIn, Glassdoor, Graphic, Job Web Ghana here

TOP CAREER ARTICLES FROM EXPERTS

Job search is not an easy journey especially for job vacancies in Ghana. That is why we have engaged experts to write seasoned articles to guide your job search in Ghana. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!

Top

© 2017 - 2021 JobSearch Ghana - Jobs In Ghana 2021

Powered by Yaks Baker