Jobs : Business Support Officer - Petra Securities Limited



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Petra Securities Limited wishes to announce a vacant position for Business Support Officer to support the operations of Petra Securities.

Employment Type: Permanent

 

Reports to: Operations Officer

Job Summary

The role will provide general administrative assistance to the Commercial Operations Manager in managing the back-office work and reporting on sales, analyzing sales to measure performance, including performing market research on consumer trends and handling of internal operational processes.

 

Essential Functions

  • Validate and ensure the accuracy and completeness all new customer data provided by sales team on daily basis using the approved system.
  • Process all customer applications of retail products including direct debit mandates and ensure effective customer onboarding within agreed SLAs.

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  • Provide customer services by issuing promptly customer account statements and balances; processing redemptions; executing direct debit instructions of customers and providing customer payment split schedules to relevant stakeholders.
  • Liaise with service providers to solve all operational and customer related issues.
  • Assist in conducting research on industry trends and competitive environment to improve sales initiatives.
  • Assist in developing and executing new procedures and processes resulting in effective and efficient sales operations conducted with integrity.
  • Generate daily, weekly, and monthly sales & operational reports as required.

Education

  • A minimum of first degree in any relevant discipline

Experience

  • A minimum of 1 year of experience in a similar role
  • Computer Proficiency in Microsoft office suites (Excel, Word, and PowerPoint)

Skills & Personal Attributes

Supervisory Responsibility

 
  • This position has no supervisory responsibilities.
  • Excellent problem solving and analytical skills.
  • Good written and verbal communication skills.
  • Attention to detail.
  • Team Player.
  • Result-oriented.
  • Strong work ethic.
  • Ability to manage time effectively, set priorities, and meet deadlines.

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How To Apply

All interested persons with the requisite qualification and skills should submit their application, curriculum vitae, and other credentials to the Head, Human Resources through 

[email protected]

CLOSING DATE : Not later than June 7, 2021.




Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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