Jobs : Business Support Officer - Petra Securities Limited

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Petra Securities Limited wishes to announce a vacant position for Business Support Officer to support the operations of Petra Securities.

Employment Type: Permanent


Reports to: Operations Officer

Job Summary

The role will provide general administrative assistance to the Commercial Operations Manager in managing the back-office work and reporting on sales, analyzing sales to measure performance, including performing market research on consumer trends and handling of internal operational processes.


Essential Functions

  • Validate and ensure the accuracy and completeness all new customer data provided by sales team on daily basis using the approved system.
  • Process all customer applications of retail products including direct debit mandates and ensure effective customer onboarding within agreed SLAs.



  • Provide customer services by issuing promptly customer account statements and balances; processing redemptions; executing direct debit instructions of customers and providing customer payment split schedules to relevant stakeholders.
  • Liaise with service providers to solve all operational and customer related issues.
  • Assist in conducting research on industry trends and competitive environment to improve sales initiatives.
  • Assist in developing and executing new procedures and processes resulting in effective and efficient sales operations conducted with integrity.
  • Generate daily, weekly, and monthly sales & operational reports as required.


  • A minimum of first degree in any relevant discipline


  • A minimum of 1 year of experience in a similar role
  • Computer Proficiency in Microsoft office suites (Excel, Word, and PowerPoint)

Skills & Personal Attributes

Supervisory Responsibility

  • This position has no supervisory responsibilities.
  • Excellent problem solving and analytical skills.
  • Good written and verbal communication skills.
  • Attention to detail.
  • Team Player.
  • Result-oriented.
  • Strong work ethic.
  • Ability to manage time effectively, set priorities, and meet deadlines.



How To Apply

All interested persons with the requisite qualification and skills should submit their application, curriculum vitae, and other credentials to the Head, Human Resources through 

[email protected]

CLOSING DATE : Not later than June 7, 2021.


  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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