IT Technical Support Officer - Melcom Group
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Title : IT Technical Support Officer
Immediate Supervisor: IT Manager
Company: Melcom Group
Job Description:
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff through a series of actions either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Support the roll-out of new applications.
- Follow diagrams and written instructions to repair a fault or set up a system
- Set up new users’ accounts and profiles and deal with password issues
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Job Requirements:
- Bachelor’s Degree/ HND / Diploma in information technology /Networking & hardware / Computer science
- 2 – 5 years’ experience is strongly required.
Work Station: Head Office -Accra
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