Customer Service Executive - Reputable Company



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Customer Service Executive - Reputable Company





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Job Description

  • JOB TITLE: Customer Service Executive
  • REPORTS DIRECTLY TO: Branch Manager

 

KEY RESPONSIBILITIES

  • Providing Customer Service
  • Handle walk in clients and visitors
  • Telephone Services
  • Capturing of Micro Insurance cases
  • Receipting & Banking
  • General Administrative duties
  • Generate monthly report
  • Claims Administration
  • Any other duties that may be assigned

LEVEL OF AUTHORITY

  • No level of authority. 
  • Directly report to Head, Operation


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Required Skills or Experience

Educational Qualification

A minimum of First Degree

 

Specific Working Experience

A minimum of 3 years as a Customer Service Executive

 

Personality Attributes

  • Creative flair
  • Ability to Multi-task
  • Self-confident, outgoing and not easily intimidated
  • Reliable and trustworthy
  • Organizational Skills
  • Team building and leadership
  • Excellent managerial and administrative skills
  • Ability to be innovative
  • Ability to tolerate stress
  • Excellent relationship 
  • Team building and Leadership

KNOWLEDGE AND SKILLS

  • Excellent relation building and a strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
  • Proactive, enthusiastic and innovative 
  • Good presentation skills
  • Excellent written and communication skills


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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

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Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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