Robert Bosch Supply Chain/Logistics/Warehousing Jobs in Accra
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Job Description
- Responsibility for front office customer service activities in cooperation with logistic, finance, purchasing and back office customer service.
- Support in process optimization (such as and not limited to back orders analysis, delivery forecast, etc.)
- Follow up with customer planned orders,
- Assist Front office customer service colleagues with the administrative tasks.
- Identify operational challenges and suggest ideas to improve the processes.
- Support the customer service colleagues to achieve defined targets.
- Manage customers and their expectations whilst applying the organization’s regulations.
- Ensure that generally accepted customer service principles are followed.
- Any additional tasks which may be assigned in your line of duty.
- Full support and assistance to internal and external stakeholders.
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Qualifications
University degree in supply chain, logistics or its equivalent.
- Minimum of 2 years’ experience handling administrative functions
- Communicate effectively with high attention to detail
- Highly organized and able to multitasks; proactive, “can do attitude”
- Excellent working knowledge of MS office (word, excel, PowerPoint
- Knowledge of SAP will be an advantage
- Strong analytical skills
- Language: Fluent English (speaking & writing); French and/or German is a plus.
- High efficiency on time management, ability to build sustainable relationships.
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