Assistant Registration Officer - National Identification Authority (NIA)

As Assistant Registration Officer (ARO), you will be responsible for the following duties:

• Assisting the District Registration Officer (DRO) to set up, manage queues, maintain and close a registration centre at the end of a registration day;
• Ensuring that registration materials and equipment are kept in safe custody after the day’s work;
• Assisting the DRO to educate applicants on registration requirements in order to facilitate fast and accurate data recording;
• Interviewing applicants and recording accurate personal information of applicants onto the Registration Application Form by following data collection principles and best practices;
• Providing general customer service support for the District Office;
• Administering Challenge Forms to challenged applicants;
• Preparing and submitting daily reports on registrations, record updates, replacements and renewals to the DRO;
• Assisting the District Registration Officer (DRO) to account for all equipment, logistics, forms and materials used on a weekly basis;
• Performing other duties that may from time to time be assigned by the Executive Secretary or his representative;

Qualifications and Experience

• A Bachelor’s Degree in the Social Sciences, Law, Business, Computer Engineering, Science/Information Technology or related discipline from a recognised University or equivalent professional qualification or HND in related discipline is required;
• At least one (1) year post-qualification relevant working experience which combines basic information technology and computer networking and hardware prior to working with the NIA;
• A minimum of six (6) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skills

• Excellent communication and interpersonal skills;
• A high sense of integrity and maturity;
• Ability to work in a team;
• Results-oriented and proactive;
• Ability to work with little or no supervision;
• Ability to work under pressure;
• Fluency in written and spoken English
• Fluency in at least one Ghanaian Language;
• Strong written and verbal skills;
• Excellent, legible handwriting;
• Ability to demonstrate excellent report writing skills;
• Working knowledge of more than one Ghanaian language is an advantage;
• Computer literate;
• Having a licence to practice as a Commissioner for Oaths is an advantage;
• Willingness to accept posting to any part of the country.

Salary and other Conditions of Service: As applicable in the Public Service