Jobs : Senior Specialist, IT Fintech - MTN Ghana

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Provide and execute technical recommendations for all Fintech platforms and deliver the required availability levels of all Fintech Services:

  • Fintech Platform
  • Open API
  • Banking and Third Party Integration
  • Web Services Application
  • Security Services
  • Fintech Strategy

Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base



Job Role

  • Conduct Periodic testing of Fintech Services and ensure proper functionality of the different services.
  • Provide technical support to 3PPs during integrations
  • Provide technical support and recommendations on Open API integrations
  • Product and solution delivery as per roadmap
  • Understanding of the Group/Fintech technology, business and regulatory context
  • Lead in the delivery of special initiatives and projects in the Fintech space
  • Constantly engage the MS team and offer technical recommendations for solutions and enhancements
  • Assist with troubleshooting of issues and incidents on all Fintech platforms
  • Execute specialized reports and task including interest payments
  • Implement PPP with all user departments
  • Escalate anomalies to Senior Manager in the form of simple reports in order to inform him of any potential unresolved problems.
  • Work closely with cross functional team for the design and implementation of any new service.
  • Handle & resolve Fintech complaints within the set targets.
  • Ensure compliance of Fintech systems access security is compliant with the internal IT policies
  • Execute the performance task to ensure availability of the Fintech systems
  • Execute daily system checks and initiate actions accordingly
  • Support emergency handling on the Fintech Systems.
  • Supervise Managed Services activities and rollouts
  • Perform IAT for new services
  • Conduct pre and post tests after application of changes


  • Bachelor’s Degree in Computer Science or Engineering or its equivalent
  • Microsoft and/or Cisco Professional Certifications.
  • ITIL Practitioner Certified.
  • Should have attended and attained some hours of Management and Leadership training/workshops
  • COBIT5: Business Framework for the Governance and Management of Enterprise IT
  • Basic Finance Knowledge


  • Minimum of 5 years’ relevant experience of which 3 years’ must have been in a supervisory role.



  • Knowledge on competitive products and market trends
  • Product knowledge and sales strategy
  • Knowledge in sales and marketing
  • Experience in Business Development
  • Industry & market knowledge
  • Product & Services knowledge
  • Sales & Customer Support Process
  • Sales Tracking and Reporting
  • Business Intelligence & Analytics



Skills/Physical competencies:

  • Manages self and team performance, good conflict management, takes and manages accountability
  • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
  • Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
  • Personal Skills  – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organisational Positioning Skills  –  Good written and verbal communication, presentation skills  commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities

Behavioral Competencies:

Must live the MTN Values of

How To Apply

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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