Epiroc Administrative/Secretarial Jobs in Accra
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Purpose of the role
- Key customer management and one point of contact for Mining and Rock Excavation Parts and Service sales and commercial matters.
- Develop Key and Strategic customer relationships to the next high level.
- Responsible for Mining and Rock Excavation Parts and Service Products sales growth, profitability and planning
Core Responsibilities/ Expectations
- Provide solid field and marketing strategy to grow the Mining and Rock Excavation Parts and Service business in Ghana and English speaking West Africa
- Develop and grow Mining and Rock Excavation products – both Parts and Service.
- Responsible for Key account management and Customer satisfaction. Participate in Mining and Rock Excavation Marketing activities.
- Provide aftermarket Support to Capital divisions during tenders.
- Champion Keys to Success (K2S) activity follow ups. Develop new customer base and help maintain existing fleet in operation
- Provide Parts Planning and coordinate with Logistics for inventory Planning.
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- Grow Key customer (TCO) in the Territory and coordinate with Dealers in Liberia, Sierra Leone & Nigeria for MRS Product’s development and sales.
- Responsible for Key Customer complaints and follow up.
- Follow-up for on Receivable and Inventory reduction and efficiencies
- Other duties and projects as assigned.
Reporting Line
This position reports to the Business Line Manager, Parts and Service
Requirements
Knowledge and Experience
- Bsc./HND in Mechanical or Electrical Engineering. Masters in Business, Engineering or Mining will be an added advantage
- Five to ten years of hands on experience in sales/technical or equivalent combination of education and experience.
- Must have both OEM & Mine Maintenance Experience
- Strong Computer knowledge in Data Analysis, MS Excel, PowerPoint and Word.
- Experience in any ERP system
Personality
- Assertive and Self-Driven
- Passionate & motivated
- Good time management skills
- Good Leadership
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