Admission Clerks - Halcom Management Services

ADMISSION CLERKS (RECEPTION, ANNEX, RADIOLOGY, PATHOLOGY)

SUMMARY OF RESPONSIBILITIES:

Suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission and reception, ensuring a friendly stress-free admission process and frontline patient liaison, together with the accurate capturing of patient data.

RESPONSIBILITIES AND DUTIES

• Perform general administration duties involved in the admission of patients to the Hospital in a professional, friendly manner so that customers feel confident and welcome
• Capture all patient information accurately and timeously

• Understand the demographics and aesthetics of the hospital, the wards and ancillary services to be able to assist and direct customers when required
• Assist with duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department
• Ensure processes are in line with the working procedures and policies of the Hospital.

JOB REQUIREMENTS

• Computer literate – must be accurate and pay attention to detail
• At least 2 years’ experience in reception/admissions in a private healthcare setting
• Knowledge of hospital procedures and medical aids
• Good communication and interpersonal skills
• Flexible and willing to work shift hours
• Organised and able to work well under pressure
• Ability to engage various stakeholders and must be able to deliver exceptional customer service.