Foss Services Limited Hospitalilty/Food Service Jobs in Accra
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Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times
Reports To: Food & Beverage Manager
Summary of Responsibilities
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
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- Look for ways to consolidate service and increase table turns
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food liquor, beer, wine and retail offered
- Apply positive suggestive sales approach to guide Guests
- Pre-bus tables; maintain table cleanliness, bus tables
- Looks for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
Date Required: Current
Required Skills or Experience
Prerequisites:
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
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- Must be able to work in a team environment
- Ability to comprehend and communicate fluently in English
- Must be honest, pleasant, and have detailed knowledge of, and comply with, all food & beverage policies, procedures, and standards.
- Able to work in a fast-paced environment with speed and quality.
- Great personal hygiene and grooming standards.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Ability to follow instruction.
- Professional and polite.
Education
- High school education or diploma in hospitality is required.
- Basic computer skills and familiar with Microsoft word/Excel.
- Must have all certifications and licenses as required by local Health Department.
Experience
- One to three years of minimum previous experience required in a Three to Five Star hotel.
- Previous guest service experience.
- Experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service/oriented experience will be considered
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