Technical Support Professional, Network and Security Specialist - IBM



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.
Full Scholarships for International Students

IBM Ghana IT Jobs in Accra


1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

 

Your Role and Responsibilities

  • Serve as a subject matter expert in supporting F5 load balancers with Big-IP LTM & ASM
  • Perform daily operational tasks submitted by customers
  • Install, configure, and maintain network device hardware and software


ADVERTISEMENT - CONTINUE READING BELOW


  • Prepare network or infrastructure Visio topology diagrams, write Standard Operating Procedures, maintenance plans and provide status reports as required, participate in data calls and other operational and maintenance tasks
  • Troubleshoot network problems, network device configurations and coordinate with various department administrators to facilitate connectivity issue resolution
  • Ensure SLAs & Operational KPI are met
  • Work as necessary with internal and external support functions where major incidents occur.
  • Attending and contributing to team and project meetings
  • Contributing to the improvement or standard procedures and documentation
  • Monitoring of Network & Security Device ticket queues, Network & Security device performance, Network & Security equipment integration with systems
  • Serve as a subject matter expert in supporting F5 load balancers with Big-IP LTM & ASM
  • Perform daily operational tasks submitted by customers
  • Install, configure, and maintain network device hardware and software
  • Prepare network or infrastructure Visio topology diagrams, write Standard Operating Procedures, maintenance plans and provide status reports as required, participate in data calls and other operational and maintenance tasks
  • Troubleshoot network problems, network device configurations and coordinate with various department administrators to facilitate connectivity issue resolution
  • Ensure SLAs & Operational KPI are met
  • Work as necessary with internal and external support functions where major incidents occur.
  • Attending and contributing to team and project meetings
  • Contributing to the improvement or standard procedures and documentation
  • Monitoring of Network & Security Device ticket queues, Network & Security device performance, Network & Security equipment integration with systems


ADVERTISEMENT - CONTINUE READING BELOW


Required Technical and Professional Expertise

  • Minimum of Bachelor’s Degree in Computer Science, Engineering or relevant program – additional Certifications a plus.
  • Minimum 5 years of CISCO Network Devices, Force Point, F5 & Palo Alto experience.
  • Cisco Certified Network Professional (CCNP) . Additional certification in Cisco Certified Internetwork Expert (CCIE) shall be an added advantage
  • Palo Alto Networks Certified Network Security Engineer will be an added advantage
  • Must possess in-depth knowledge of Cisco, Forcepoint, F5 & Palo Alto configuration and strong troubleshooting skills.
  • Strong analytical skills– the ability to assist in resolving various systems issues for multiple integrated locations and systems.


ADVERTISEMENT - CONTINUE BELOW TO APPLY




FIND CURRENT JOBS IN GHANA 2025 TODAY

JOB OPPORTUNITIES IN GHANA AND SOUTH AFRICA


Discover the latest job vacancies in Ghana and South Africa across top industries including finance, healthcare, IT, logistics, customer support, and remote work. Whether you're based in Accra, Johannesburg, Cape Town, or Kumasi, find trusted career listings, CV building resources, and cover letter writing tips to help you get hired faster. Our job board features opportunities in government, NGOs, internships, graduate programs, and international companies hiring in Africa.

EXPLORE REMOTE JOBS, ONLINE WORKS, AND FREELANCE OPPORTUNITIES

Work from anywhere with flexible remote jobs and freelance projects in tech, content writing, customer service, design, data entry, and virtual assistance. Whether you're in Ghana, South Africa, or abroad, start earning online with global companies hiring remote workers. Access guides for setting up your freelance profile, optimizing your CV for remote roles, and tips to get hired on platforms like Upwork, Fiverr, and Freelancer. Perfect for students, stay-at-home parents, and professionals looking to work from home. Discover online job opportunities that fit your skills and schedule — start your remote career today.

Receive daily job alerts, explore career development advice, and access tools that support job seekers, recruiters, and professionals at all stages of their careers.

BEST PERSONAL LOAN AND SALARY MANAGEMENT TIPS FOR PROFESSIONALS

Manage your salary wisely. From budgeting and savings to online loans, mobile money comparisons, tax filing, and personal insurance — get the financial knowledge you need to succeed in your new role. Our expert tips help job seekers and professionals across the world take control of their money and plan ahead.

🔗 Visit our Personal Finance Hub for career-driven financial advice.

TOP CAREER ARTICLES FROM EXPERTS