National Banking College IT Jobs in Accra
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Full Job Description - Read Carefully
National Banking College is seeking to recruit Head of Information & Communication Technology.
Main Duties and Responsibilities
- Support the development of National Banking College’s ICT strategy, including solutions and opportunities to improve training delivery and business performance
- Develop, implement and update ICT-related infrastructure, making capacity recommendations for improvement of the capacity of local ICT systems in support of ongoing business operations & future requirements
- Ensure that the NBC meets legal and contractual obligations relating to ICT resources, systems, services, and usage, complying with legislative requirements, (e.g. data protection, safeguarding and licensing requirements)
- Ensure security of data, network access and back-up systems
- Manage troubleshooting, system backups, disaster recovery and provide expert support whenever necessary
- Liaise with external bodies, contractors, and service providers in the provision of effective and efficient ICT services
- Manage information security of the college
- Coordinate ICT training for staff, including provision of documentation and user guides
- Liaise with senior management to create a vision and development plan for ICT that supports NBC’s initiatives and priorities
- Ensure a robust disaster recovery plan for ICT services and failover procedures with an effective business continuity plan (BCP)
- Manage all ICT-related projects: digitization & digitilization strategies
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- Implement and maintain a knowledge management and learning management system
- Provide required IT related support for social media management
Training
- Coordinate the design, development and delivery of quality ICT training programmes with attention to relevant course content
- Monitor and evaluate ICT training programmes of the College for relevance
- Design and customize internal and external customer experience
Qualification Required and Experience
- A minimum of a master’s degree in computer engineering, management information systems or other related field
- PMP or Prince 2 certified
- IT qualification or certification eg CISCO (CCNA) Microsoft (MCP) (MCSE), (MCSA)
- Demonstrated exposure and passion for learning and development in the banking industry
- Must have held a senior management position for a minimum of 5 years
- Must have managed the deployment of management information systems for practical use by stakeholders
- Knowledge of the financial sector, local/international or both and emerging the banking systems
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Competencies / Knowledge & Skills
- Proven experience as ICT Manager
- Expertise in facilitation and presentation to adult learners
- Organizational and project management skills
- Leadership and communication skills and a proven ability to motivate, coach and develop staff
- Flexible, adaptable and efficient
- Sensitivity and awareness of confidentiality requirements
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