Mpesa Analyst Ghana - Centrax Systems

Payment wallet configuration experience across Credit services

• Responsible for analysing and documenting new requirements for new business services and scenarios
• Responsible for configuring new services, optimising service parameters for performance and monitoring schedule and testing accordingly on assigned platform
• Responsible for analysing, documenting and troubleshooting new configurations, leading to reduced service degradation or loss.
• Responsible for configuring scheduled changes on the assigned service platforms
• Maintain quality documentation of the changes made on the platform for service introduction, incident resolution or performance improvement.
• Maintain workflow changes within the system

• Review and a maintain full understanding of Credit controls in place in all markets

Requirements

• Report to MPA and market stakeholders on updates of scenarios, configuration, test results and reports across assigned markets and escalating issues when appropriate
• Provide knowledge transfer to markets for all M-Pesa and 3rd party configurations performed to broaden knowledge base on execution.
• Provide training to Market and Company shared service teams on the new services configured, testing results and reports developed.
• Relevant qualification essential.