Sales Support Officer - Impact Talent Ghana

A food processing company located at North Industrial Area in Accra is seeking a Sales Support Officer who will be reporting directly to the Marketing Manager and perform the below listed duties.

Duties / Responsibilities:

• Generates and processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Takes sales information and puts it into an easily readable format
• Follows up with customers to make sure that they are satisfied with a particular product
• Makes sure that sales persons are on track with sales goals
• Meets with other departments to make sure that sales people are doing their job correctly
• Provides any necessary data or reports to the sales team
• Arranges appointments with clients and sales team
• Acknowledges customers by responding to emails, texts, and phone calls

• Updates all contact information for clients
• Deals with any customer complaints and resolves the issue as necessary
• Arranges travel and accommodations for any sales person that is meeting clients outside of the office
• Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Job Requirement: 

Qualification, Experience, Education, Skills and so on the candidate should possess

• Minimum of 2-3 years experience in a similar role as a sales coordinator or in other administrative positions will be considered a plus.
• Proven experience in sales.
• Good computer skills (MS Office).
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.

Location: North Industrial Area, Accra