Communications & KM Analyst - UNCDF Ghana

The United Nations Capital Development Fund (UNCDF) is looking for a Knowledge Management and Communications (KM & Comms) Analyst to be in charge of the knowledge management and communication of the GrEEn Programme, under the direct supervision of the Programme Management Specialist and the overall supervision of the LoCAL Facility Manager and Youth Finance Empowerment Lead, and in close collaboration with other GrEEn Programme team members and SNV. The KM and Comms Analyst will be responsible for ensuring the visibility of the activities and the programme itself. The KM & Comms Analyst will be based in Accra and will undertake the following tasks:

Summary of key functions:

• Lead the implementation of the GrEEn Communications and Visibility (C&V) strategy
• Content management and creation
• Library of photos and Social Media Management
• Contribute to the development of the network of GrEEn partners and to the visibility of the Programme
• Organization of conferences and information sharing workshops

Lead the implementation of the GrEEn Communications and Visibility (C&V) strategy

• Lead the implementation of the C&V strategy, according to UNCDF standards and procedures;
• Improve, with the GrEEn team, the C&V strategy to document lessons learned during programme activities and respond to the need for knowledge of the sector;
• Draft and implement a M&E system for the Strategy;
• Ensure C&V deliverables in project implementation developed and tracked;
• Develop annual and/or training delivered to GrEEn team for how to incorporate C&V input into the drafting of project documents and during project implementation;
• Draft Communication and Visibility materials with partners (EU and or SNV) to document lessons learned.

Content management and creation

• Manage the development and maintenance of content for the GrEEn webpages and social media platforms, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Critically review and improve contents. 
• Produce annual calendar of content related to program activities with its various partners is created, costed, endorsed and implemented;
• Produce reports and present to the GrEEn team and partners on the trends in traditional and social media in Ghana to identify new opportunities to increase the visibility of the Programme’s work;
• Develop, manage, and disseminate GrEEn Programme newsletters and schedule of publications and content drafted for the programme;
• Set up and implement content creation training plan for GrEEn staff.

Library of photos and Social Media Management

• Create, curate, and store a collection of high quality photos and visual materials for publications that illustrate the program's activities;
• Write, edit and on a regular basis disseminate Media and content, such as press releases, articles, blog posts, case studies, infographics, brochures, presentations and videos;
• Create and coordinate social media network content for the GrEEn programme on a regular basis with the UNCDF team based in Accra and Dakar;
• Contribute to tasks or activities that require content writing and documentation of program knowledge (writing semi-annual and annual activity reports, etc.).
• Contribute to the development of the network of GrEEn partners and to the visibility of the Programme
• Liaise with the press/media to advocate and disseminate information on GrEEn work as well as relevant events such as campaigns. Organize interviews and filming opportunities to support high-visibility of GrEEn achievements through television, radio and newspapers, etc.
• Develop strategy to increase networking and mutual learning among GrEEn partners in Ghana and other UNCDF partners in the region;
• Develop budgets for implementation of networking/mutual learning activities with defined roles and responsibilities created;
• Programme contact database and list of service providers is created and procedures are in place to ensure staff maintain it. A specific section on local media providers, the services they offer and costs is included;
• Ensure all major local media providers are briefed on the GrEEn programme to build relationships and increase programme visibility and share knowledge;
• Liaise closely with the UN Communications Group’s and actively participate in the Inter-agency schedule of activities and 
• Ensure contributions and comments on the GrEEn web platforms are addressed in a reasonable timeframe

Organization of conferences and information sharing workshops

• All key event related templates are in place e.g. invitation templates, agenda templates etc.;
• Survey and feedback tools for workshops and events are developed and disseminated at events; 
• Contact details of event venues included in contact;
• Perform any other related duties as required by supervisor/ management.

IV. Impact of Results 

The key results have an impact on creation of effective communications and dissemination of information on UNCDF’s activities.  In particular, the key results have an impact on implementation of UNDP communications and publication strategies, as well as reaching resource mobilization targets. Communications becomes a strong component of business development in the CO.

Competencies

Corporate Competencies:

• Demonstrates integrity by modeling the UN’s values and ethical standards
• Advocates and promotes the vision, mission, and strategic goals of UNDP
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Treats all people fairly without favoritism

Functional Competencies:

• Knowledge Management and Learning
• Shares knowledge and experience and contributes to UNDP Practice Areas
• Communicates ideas and positions with command and confidence
• Finds common ground to solve problems
• Encourages office staff to share knowledge and contribute to UNDP Practice Areas
• Develops deep knowledge in Practice Areas
• Demonstrates strong coaching/mentoring skills, regularly providing helpful feedback and
• advice to others in the office
• Actively works towards continuing personal learning and development in one or more
• Practice Areas, acts on learning plan and applies newly acquired skills

Development and Operational Effectiveness

• Ability to elaborate and implement communications and publications strategies
• Demonstrated effectiveness in developing media campaigns, including well-written
• information about UNDP, its objectives and activities.
• Ability to effectively manage an advocacy campaign
• Demonstrates excellent ability to write and communicate orally with accuracy and professionalism
• Ability to effectively plan and manage the Unit
• Communicates sensitively and effectively across different constituencies
• Demonstrates strong IT skills

Leadership and autonomy:

• Focuses on the outcome for the client and reacts positively to the criticism received.
• Always adopts a dynamic, positive and constructive attitude at work.
• Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.
• Remains calm, self-possessed and in a good mood, even under pressure.
• Demonstrates openness to change and the ability to handle complex situations.
• Interacts with others in a professional, respectful and friendly manner.
• Communicates clearly and convincingly.

Required Skills and Experience

Education:

Master’s degree preferred but a Bachelor’s degree in communications, public relations, advocacy, or related field with an additional three years of experience could also meet this requirement;

Desired Skills and Work Experience:

• A minimum of five (5) years dedicated experience with progressive responsibilities, in knowledge management or communication or another relevant area.
• At least 3 years’ experience in branding and communication, in media relations, graphic design and video production is desired.
• Proven experience in management of events and coordination of contributions from different stakeholders;
• Proven experience in writing engaging communications materials;
• Knowledge of the GrEEn sectors of intervention, the donor community or the development field;
• Excellent computer skills and ability to use software and other relevant applications; design and / or maintenance of websites;
• Proven skills in the development and implementation of communications plans.
• Experience working with international organizations, developing country governments, donor agencies and / or NGOs and other civil society groups involved in various sectors of international development;
• Experience with a UN organization/agency is desirable;
• Knowledge about the Ghana context is highly desirable; 
• Experience with EU Communications & Visibility requirements is desirable.

Language Requirements:

• Excellent written and oral English is mandatory;
• • Fluency in one local language is a plus.