Receptionist - Royal Crown Packaging Limited

At Royal Crown Packaging Limited (RCPL), our vision is to be the leader in the packaging industry in Ghana with a global footprint, therefore our strategic HR intention is to be the employer of choice for the best and brightest minds.

In line with this vision, we engage in the best Human Resource Management Practices to foster Company Excellence and with the aim of being the catalyst in building a world-class packaging company with an entrenched high-performance corporate culture and remain committed to RCPL’s Values

RCPL is committed to you and your company’s success. That’s why you can count on us to provide products and services that consistently meets your needs.

JOB TITLE: Receptionist

Department HR & Corporate Communications Reports to : Group HR & Corporate Communications Head

JOB PURPOSE

Attend to visitors and deal with inquiries on the phone and face to face Supply information regarding the organization to the general public, clients and customers.

KEY RESPONSIBILITIES

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock Perform other duties as directed by supervisor

EDUCATIONAL PROFESSIONAL QUALIFICATION EXPERIENCE & SKILLS

• HND/Bachelor’s degree French speaking
• Consistent, professional dress and manner
• Excellent written and verbal communication skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Good time management skills Organisational skills
• Attention to detail
• Exceptional multitasker Courteous
• Strong customer service skills