Pharmacy Technician, Mutti Delivery Pharmacy - mPharma



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Pharmacy Technician, Mutti Delivery Pharmacy - mPharma





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 150+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across five African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya).

Position Description

mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals. The candidate will be the face of our B2C business and responsible for helping customers use and maneuver our service. The B2C business is a new business unit in mPharma which focuses on creating innovative financing schemes for out-of-pocket paying patients with the aim of improving access to chronic or long-term duration treatments.


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Key Responsibilities

  • Obtains client/patient information by answering telephone calls; verifying and providing information
  • Maintains and improves quality by adhering to standards and guidelines
  • Following call center/communication “scripts” when handling different topics
  • Build sustainable relationships and engage customers/patients
  • Update job knowledge by studying new products and following Pharmaceutical industry best practice
  • Meet personal/team qualitative and quantitative targets
  • Partake in taking prescription orders from consumers/patients and capturing appropriately
  • Involved in medication packaging and labeling
  • Provision of medication counseling tips to patients
  • Provide regular updates on stocks availability for delivery

Our Ideal Candidate

  • Qualified and professional Pharmacy Technician with at least 2 years of work experience in the community/retail space
  • Conversant with code of ethics of the Ghana Pharmacy Council
  • Ability to work efficiently with all team members within and outside the unit
  • Must pay attention to detail even under work-related pressure
  • Team player
  • Efficient at multitasking
  • Computer literate
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How to Apply

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