Dcon & Noed International Administrative/Secretarial Jobs in Accra
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Our client, a public trust is seeking results-oriented and dynamic professionals to lead and manage its operations effectively. Thorough knowledge and experience in social protection policies and implementation and financial literacy is critical.
Job Title: Head of Operations/Client Service
Purpose
Responsible for customer and stakeholder management and field operations to ensure effective enrolment, complaints management, benefits payment and service provider coordination to delivery stakeholder value
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Qualification Required & Experience
- Bachelor's degree in business administration, computer science or the social sciences
- At least 5 years experience in similar position
- Master's degree in marketing, communications, psychology or related field will be an added
- Knowledge of customer relations management software will be an advantage
Location: Accra
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