Field and Call Center Sales Rep - Reputable Company



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Reputable Company Sales / Marketing Jobs in Tema


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Do you have what it takes to engage customers and increase sales? A reputable, fast growing, FMCG distributor is seeking very hardworking, dedicated and competent individual as a field and Call Center Sales Rep within Accra-Tema environs 

Duties include but not limited to:

  • Provide support and service to grow customers
  • Achieve sales targets
  • Prepare weekly and monthly sales and marketing Reports
  • Politely answer calls and respond to customer inquires
  • Generate leads and customer interest in all SKUs
  • Provide excellent customer experience


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  • Develop and update customer database
  • Address customer concerns, complaints or answer any issues; document and report on customer feedback to improve the customer experience
  • Building good relationships with customers

Required Skills or Experience

  • Minimum HND or first Degree Marketing/Purchasing & Supply or other relevant qualification.
  • 3-5 years relevant working experience, preferably in a FMCG/Telecom
  • Computer literacy and good working knowledge of an accounting software, preferably Tally
  • Very articulate  with exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
  • Fluency in multiple local dialects
  • Understand company products, services, and policies
  • Ability to probe and ask clarifying questions
  • Strong time management and decision making skills
  • High sense of integrity
  • Ability to work under pressure, long hours and on Saturdays.
  • Pay attention to details
  • Must be self-motivated and very timely in the execution of his/her duties
  • Must be able to use initiative
  • Excellent Record Keeping
  • Ability to think outside the box
  • Excellent interpersonal skills


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