Field and Call Center Sales Rep - Reputable Company
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Do you have what it takes to engage customers and increase sales? A reputable, fast growing, FMCG distributor is seeking very hardworking, dedicated and competent individual as a field and Call Center Sales Rep within Accra-Tema environs
Duties include but not limited to:
- Provide support and service to grow customers
- Achieve sales targets
- Prepare weekly and monthly sales and marketing Reports
- Politely answer calls and respond to customer inquires
- Generate leads and customer interest in all SKUs
- Provide excellent customer experience
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- Develop and update customer database
- Address customer concerns, complaints or answer any issues; document and report on customer feedback to improve the customer experience
- Building good relationships with customers
Required Skills or Experience
- Minimum HND or first Degree Marketing/Purchasing & Supply or other relevant qualification.
- 3-5 years relevant working experience, preferably in a FMCG/Telecom
- Computer literacy and good working knowledge of an accounting software, preferably Tally
- Very articulate with exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
- Fluency in multiple local dialects
- Understand company products, services, and policies
- Ability to probe and ask clarifying questions
- Strong time management and decision making skills
- High sense of integrity
- Ability to work under pressure, long hours and on Saturdays.
- Pay attention to details
- Must be self-motivated and very timely in the execution of his/her duties
- Must be able to use initiative
- Excellent Record Keeping
- Ability to think outside the box
- Excellent interpersonal skills
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