Boost Ghana Sales / Marketing Jobs in Ghana
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Boost Ghana is looking for dynamic, energetic, results-oriented sales and marketing personnel to implement our distribution channel strategy, acquire MSME customers, and manage the relationship with them.
What will you be doing:
Channel Development:
- Support the Head of Business Development / COO in the development and execution of our RTM plan
- Identify, enumerate and map out target customers in assigned territory to maximize the penetration of Boost in the territory
- Support the Operations Team in the development of efficient route plans for the fulfillment of customer orders
- Support the recruitment of independent Boost agents for the fulfillment of customer orders within the territory
Customer Acquisition & Sales:
- Effectively execute sales and marketing strategies to acquire new customers in the territory
- Nurture new customers into regular customers to increase Boost’s share of wallet
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- Maintain a solid, up to date sales pipeline to convert prospects to new customers
- Develop customer revenue by upselling and/or cross-selling products and services to customers
- Train and support customers on how to use our products and services to improve their businesses
- Drive maximum customer revenue on a weekly basis and achieve the sales budget for the territory
Customer service:
- Manage customer relationship within the territory to ensure maximum customer satisfaction and advocacy
- Regularly train customers to improve their adoption and understanding of our products and services
- Attend to all customer queries on orders, payments, and deliveries including all other customer queries
Territory Reports and Competitor Insights:
- Prepare and submit reports to the Head of Business Development
- Gather insights and submit reports on competitor services and activities within the industry in the territory
- Gather insights and submit reports on new products and prices within the territory
Other Operational Duties:
- Perform other operational duties that may be assigned by your line manager from time to time
Requirements
- Education – BSc/BA or HND in Business, Social Sciences or a related field
Experience and Competencies:
- Proven experience as a sales and marketing professional in the FMCG industry
- Proven track record of developing distribution channels, acquiring customers, increasing sales and revenue (field sales experience is preferred)
- Proven track record of driving customer satisfaction and advocacy (generating referrals through customers)
- Ability to develop sales strategies and drive the achievement KPIs
- Must be tech-savvy – advanced users of smartphones/tablets (preferably Android) and able to use and train customers on the use of digital solutions deployed on smartphones/tablets.
- Must have basic Excel/Google Sheets and Presentation skills
- Excellent oral and written communication skills. Fluency in English and Akan required
- Organizational and leadership ability
- You are an innovative problem solver and take joy in overcoming challenges.
- You are reliable, committed and a team player
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Key Results
- Customer Acquisition
- Customer order value, frequency, and revenue
- Customer retention
- Product penetration
- Territory Market Share
- Net promoter score
Key Relationships
- Head of Business Development / Chief Operating Officer
- Order Fulfilment Officers
- Boost Agents
- Product Manager
- Finance officers
- Customer Care
- Marketing and Partnerships
What we offer:
- Competitive remuneration with allowances and performance incentives
- Continuous training and development
- Working in a young dynamic and world-class team
- Flexible work schedule
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Boost Ghana is looking for dynamic, energetic, results-oriented sales and marketing personnel to implement our distribution channel strategy, acquire MSME customers, and manage the relationship with them.
What will you be doing:
Channel Development:
- Support the Head of Business Development / COO in the development and execution of our RTM plan
- Identify, enumerate and map out target customers in assigned territory to maximize the penetration of Boost in the territory
- Support the Operations Team in the development of efficient route plans for the fulfillment of customer orders
- Support the recruitment of independent Boost agents for the fulfillment of customer orders within the territory
Customer Acquisition & Sales:
- Effectively execute sales and marketing strategies to acquire new customers in the territory
- Nurture new customers into regular customers to increase Boost’s share of wallet
ADVERTISEMENT - CONTINUE READING BELOW
- Maintain a solid, up to date sales pipeline to convert prospects to new customers
- Develop customer revenue by upselling and/or cross-selling products and services to customers
- Train and support customers on how to use our products and services to improve their businesses
- Drive maximum customer revenue on a weekly basis and achieve the sales budget for the territory
Customer service:
- Manage customer relationship within the territory to ensure maximum customer satisfaction and advocacy
- Regularly train customers to improve their adoption and understanding of our products and services
- Attend to all customer queries on orders, payments, and deliveries including all other customer queries
Territory Reports and Competitor Insights:
- Prepare and submit reports to the Head of Business Development
- Gather insights and submit reports on competitor services and activities within the industry in the territory
- Gather insights and submit reports on new products and prices within the territory
Other Operational Duties:
- Perform other operational duties that may be assigned by your line manager from time to time
Requirements
- Education – BSc/BA or HND in Business, Social Sciences or a related field
Experience and Competencies:
- Proven experience as a sales and marketing professional in the FMCG industry
- Proven track record of developing distribution channels, acquiring customers, increasing sales and revenue (field sales experience is preferred)
- Proven track record of driving customer satisfaction and advocacy (generating referrals through customers)
- Ability to develop sales strategies and drive the achievement KPIs
- Must be tech-savvy – advanced users of smartphones/tablets (preferably Android) and able to use and train customers on the use of digital solutions deployed on smartphones/tablets.
- Must have basic Excel/Google Sheets and Presentation skills
- Excellent oral and written communication skills. Fluency in English and Akan required
- Organizational and leadership ability
- You are an innovative problem solver and take joy in overcoming challenges.
- You are reliable, committed and a team player
ADVERTISEMENT - CONTINUE READING BELOW
Key Results
- Customer Acquisition
- Customer order value, frequency, and revenue
- Customer retention
- Product penetration
- Territory Market Share
- Net promoter score
Key Relationships
- Head of Business Development / Chief Operating Officer
- Order Fulfilment Officers
- Boost Agents
- Product Manager
- Finance officers
- Customer Care
- Marketing and Partnerships
What we offer:
- Competitive remuneration with allowances and performance incentives
- Continuous training and development
- Working in a young dynamic and world-class team
- Flexible work schedule
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