Recovery Officer - Advans Ghana
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The Recovery Officer is responsible, under the supervision of the Head of Recovery (HoR) for all the activities of the Unit. He/She assists the Head of Recovery for the development of the Unit and all monies owed to Advans Ghana Savings and Loans
He/She also assist the Head of Recovery in the implementation of operational policies, procedures, guidelines and work on prevention, detection and correction of risks related to the above-mentioned core activities. Most importantly prevent Advans Ghana from losing more than it has invested.
He/She will be in charge of a portfolio of Non Accrual and Written Off loans and work closely with the CO to recover any amount owed to Advans. Officers will be assigned to a team
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DUTIES AND RESPONSIBILITIES
- To meet agreed performance targets and provide a quality service with a high level of Customer Care. To develop and operate effective working practices that promotes the smooth running of the Unit.
- To be prepared to visit debtors to prompt payment and personally serve Demand Notices to debtors while adhering to Advans Ghana policies and procedures.
- To develop and maintain a working knowledge of policies, procedures and guidance and to work with them. And be able to keep abreast of changes in legislature, national and local trends.
- Must be able to investigate and locate absconded clients and recover any amount due.
- To liaise directly with relevant external agencies, Police, Valuators, Auctioneers, Lawyers
SKILLS
- Negotiation SKills
- Fraud detection and prevention skills
- Ability to follow procedure and processes
- Analystical Skills
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- Organizational skills
- Client relationship management
- Portfolio monitoring
EDUCATION AND EXPERIENCE
At least an HND / Bachelor’s Degree in a Business related field and / or other professional qualifications.
SPECIFIC TRAINING REQUIRED :
CREDIT MANAGEMENT
REQUIRED EXPERIENCE (WORK FIELD AND NUMBER OF YEARS)
- A minimum of 1 year work experience in Banking/Micro Finance and specifically Debt Recoveries in a financial institution
HOW TO APPLY
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Disclaimer
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.