Director of People Resources - Cowtribe Inc

We are looking for looking for a Director of People Resources to help us build a happy, high performing team to drive rapid growth. We are currently a team of 25 and counting, in two locations, Accra and Tamale. This is our first hire into this critical function. We are looking for an experienced human resource generalist who can lead across recruiting, talent management, organizational design, communication, change management, and culture, as a key member of the senior management team. The candidate shall be based in our Spintex Accra office and reports directly to the CEO. 

Key Responsibilities

Working directly with the CEO, help recruit, build, and retain a high-performing team, including:

• Anticipate organizational and team hiring needs, and maintain an updated staffing plan

• Design the right organizational structure
• Support managers in drafting, revising, and maintaining job descriptions and independent contractor agreements
• Place and maintain job postings and advertisements
• Screen resumes and manage recruitment, including initial phone screens to support hiring managers
• Benchmark compensation to market rates, maintain an organizational salary scale, and manage the offer process
• Develop and manage our onboarding experience to set new team members and their managers up for success
• Manage and enhance our approach to career development and growth, including our performance management cycles (e.g., 360 Degree Performance Review + Mid-Year Check-In)
• Conduct regular Culture Surveys and facilitate discussion and action based on core values and organizational development
• Work closely with leadership, managers, and all team members to improve work relationships, build morale, and increase productivity and retention, including actively coaching CEO
• Source, vet, and manage any external training courses and conduct in-house training as well as coordinate learning sessions to enhance employee skills and fill overall organizational gaps as needed
• Conceive, develop and implement key initiatives to further invest in creating a best in a class team environment, e.g., career levels matrix, exit interviews, team recognition rewards
• Keep abreast of industry best practices and trends by participating in conferences, reading, and maintaining your network to continually surface new ideas
• Manage and review employee benefits
• Manage and work with third-party service providers to ensure compliant administration of payroll, benefits, and employee training
• Ensure the laws, and corporate HR-related compliance matters are proactively addressed
• Create and/or update policies, procedures, and guidelines as needed, including Employee Handbook
• Manage office/team events, e.g., team lunches, planning team outings & happy hours, sourcing team swag, birthdays and anniversary cards/gifts

Live by and champion our Cowtribe Values:

• Healthy Animals, Happy Farmers- we exist to serve our farmers, and when in doubt place the customer first.
• Empowered & empowering - we are all in this together as a team - everyone counts

• Growth mindset - we test and learn and continuously improve as individuals, a team, and a business
• Strong opinions loosely held - we are smart, but don't have an ego; we want to get to the best answer - collaboratively
• Optimistic self-starters - we have a positive, can-do attitude and are agile, scrappy - we love a good challenge
• Left brain / right brain - we value data-driven decision-making alongside creativity and gut feelings (after all we are a probiotics brand)

Requirements:

• Optimally, 5+ years of experience as an HR generalist working across recruitment, talent management, organizational design, communication, change management, and culture
• Track record of recruiting rockstar teams and setting them up for success to drive rapid growth
• Demonstrated ability to build relationships and influence across all levels and roles
• Startup experience required as well as a desire to flourish in a fast-paced, entrepreneurial environment
• Hands-on executive coaching experience a plus
• Knowledge of Ghanaian employment law

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