DEM Group Engineering Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
DEM Group (www.dem-group.com) is the official John Deere Construction & Forestry, Hitachi Construction Machinery, and Wirtgen Group distributor for North, West and Central Africa
Mission:
- Service and Parts Manager
- Strengthen our After-Sales force organization
- Establish a strong structure in terms of process control and technical knowledge.
- Grow Parts & Service departments to sustainable and profitable Business Units
- Coordinate the implementation of a viable and adequate aftersales facility in Trakwa
ADVERTISEMENT - CONTINUE READING BELOW
Main areas of responsability and tasks:
- Coordinate daily operations in a safe working environment
- Monitor technicians work and dispatch
- Improve communication with customers
- Ensure customers get proper feedback on ongoing jobs on daily basis
- Monitor jobs in progress by making sure quotes are matched and not exceeded
- Implement quality control & safety procedures
- Monitor team’s training cycles
- Ensures all department tools, equipment and vehicles are in good working order
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
- Submits all parts warranty and return claims within the required time frame.
- Maximizes use of stock discount programs to achieve management sales goals.
- Push and motivate team to make sure targets are met
- Conduct employees performance appraisals
- Other duties may be assigned
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
DEM Group (www.dem-group.com) is the official John Deere Construction & Forestry, Hitachi Construction Machinery, and Wirtgen Group distributor for North, West and Central Africa
Mission:
- Service and Parts Manager
- Strengthen our After-Sales force organization
- Establish a strong structure in terms of process control and technical knowledge.
- Grow Parts & Service departments to sustainable and profitable Business Units
- Coordinate the implementation of a viable and adequate aftersales facility in Trakwa
ADVERTISEMENT - CONTINUE READING BELOW
Main areas of responsability and tasks:
- Coordinate daily operations in a safe working environment
- Monitor technicians work and dispatch
- Improve communication with customers
- Ensure customers get proper feedback on ongoing jobs on daily basis
- Monitor jobs in progress by making sure quotes are matched and not exceeded
- Implement quality control & safety procedures
- Monitor team’s training cycles
- Ensures all department tools, equipment and vehicles are in good working order
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
- Submits all parts warranty and return claims within the required time frame.
- Maximizes use of stock discount programs to achieve management sales goals.
- Push and motivate team to make sure targets are met
- Conduct employees performance appraisals
- Other duties may be assigned
ADVERTISEMENT - CONTINUE BELOW TO APPLY