Residential Sales Manager - Response One Ghana

A Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Key responsibilities also include

• Manage the sales teams within a defined territory/region(s).
• Focus on selling diverse products to higher end consumers while maximising recurring revenue contribution and profitable installation in cedis.
• Be proficient in the awareness of connected home type product and services.
• Ability to grasp and explain Residential Integrated Products & Services.
• Implement and administer sales programs in residential consumer markets to maximise profitable opportunities.
• Work closely with installation management to ensure effective completion while maximising customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives.
• Develop team for success by regularly communicating results and job expectations.
• Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness.
• Conduct annual performance reviews/appraisals.

• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current Response One policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion Response One values.
• Create a safe environment for the discussion and resolution of values-related issues and concerns.

Qualification

• Minimum of 5 years sales experience, including 3 years of residential sales experience.
• Has a proven successful track record in consumer/residential sales or related industries working with large accounts.

Requirements

• Is a passionate leader with a strong presence and recognition within a local community.
• Successfully developed a professional business team.
• Demonstrated success in handling high dollar sales transactions and large bids.
• Effectively educated consumers on products and services and success in consultative selling.
• May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
• Valid driving license with clean driving record is required.

Benefits

• To be determined.