Youth Hub Curator - Youth Empowerment Synergy

As the Youth Hub Curator at Youth Empowerment Synergy, you will become part of a strong team of motivators who view innovation and skills building as a way to unlock the ideas of young people through youth-centred design, and creating the right conditions for innovation to flourish. You will be responsible for coordinating the provisions, products, services and programmes running from the Youth Hub for Innovation and Skills (Hub).

This includes ensuring that Hub activities are relevant to youth needs and are achieving positive outcomes for the young people who patronise them. You will put in place appropriate policies and procedures related to the running of the Hub, set up a scheduling system for Hub activities, and delivering a range of events and promotions on Hub offerings. You will also manage a small Hub team and budget that will support the smooth running of the Hub. If you are passionate about youth innovation, believe in the potential of social innovation, and enjoy working in a fast-paced and creative organisation, then we would love to hear from you.

Responsibilities:

• Coordinate and lead the delivery of a range of entrepreneurship, innovation and skills building services from the Hub to ensure a positive experience for all young people and partner organisations that access the services

• Write and review policies and procedures related to the running of the Hub, including a guide for users; ensure that young people accessing services at the Hub go through thorough orientation and are aware of all policies and procedures they need to adhere to
• Undertake the necessary checks to ensure safeguarding compliance of young people who are accessing Hub services
• Respond swiftly to issues and have a proactive problem-solving approach and feedback loop so that young people accessing Hub services can see what resolution or changes have been put in place
• Create and continuously monitor a scheduling system for training sessions, facility bookings, and other services, ensuring the timetable runs smoothly
• Spearhead planning across the year to raise awareness of the Hub and its services, including
  delivering a range of events and promotions that link with key national and international mobilisations (such as youth day, global entrepreneurship week, etc)
• In consultation with the wider Innovations & Skills team, engage young people and stakeholders in the ecosystem in developing a range of new innovation and skills building products and services at the Hub, and create new opportunities for young people on an ongoing basis
• Set up a responsive system for collecting regular review and feedback from young people on the products and services offered by the Hub and ensure that young people contribute to the process of identifying and responding to needs
• Establish an inclusive culture throughout the delivery of Hub services, where all young people – especially the marginalised, young women and youth with disabilities – are welcome and supported to participate, and where respect, honesty, and trust enables young people to thrive
• Provide line management and supervision to the Hub team, ensuring that their work closely supports the smooth running and coordination of Hub activities; provide regular supervision, staff appraisal and feedback to ensure that team members work to high standard; follow all relevant HR procedures to ensure staff are well supported and that issues of poor performance or absence are quickly identified and addressed
• Chair Hub team meetings and meetings with partners that support the work of the Hub
• Manage small budgets that will support the smooth running of the Hub
• Collect and compile M&E data, and submit regular progress reports on Hub activities, including progress towards weekly and monthly targets and delivery on specific indicators
• Other duties may be required from time to time, including responsibilities which require work on weekends and holidays for which time off in lieu (TOIL) may be taken

Person specification:

• Experience in working with young people in a youth club or community centre setting
• Experience in coordinating service delivery and promoting services
• Experience in delivering services within an urban and ethnically diverse context and developing and delivering appropriate services
• Experience in managing staff that work directly with young people
• Strong facilitation and presentation skills essential
• Strong interpersonal skills and the ability to establish good working relationships with colleagues, entrepreneurs, sector experts and others essential
• Ability to plan and prioritise effectively
• Experience in managing budgets effectively
• Ability to take initiative to deliver on outcomes

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YES-Ghana is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation.

YES-Ghana has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the organisation, including sexual exploitation and abuse, sexual harassment, abuse of authority and processes, and discrimination. YES-Ghana also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards
and principles.