Regional CDD Risk Manager - Standard Chartered Bank

We, Standard Chartered Bank are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Regional CDD Risk Manager

The Role Responsibilities

• Act as the “go to” person in CCIB for the region/country for advice on policy, process, system and procedures to enable creation of a true “Centre of Excellence” for the CDD model between the hub and the Spokes from an end-to-end process perspective.
• Act as the Sub –Region Process Owner for the West Africa region in which the risk manager resides – monitor and risk assess the residual risk rating for the countries.
• Maintain continuous liaison with Regional FCC & Central CLDM/FCC teams for guidance on complex policy/risk issues and be the active feedback loop for policy gaps and revisions required

• Monitor long overdue cases, manual trigger reviews, sanctions submission, paper case rectification, quality (CST/QC) rectification, and report to the relevant governance committees/groups as appropriate
• Act as an escalation point for FCC on risk issues identified through second line assurance or advisory processes and thematic feedback on CDD quality in the country / region.
• Play an expert role as an advisor/coach to RMs, Middle Office and CDD Execution Teams to ensure ongoing quality assurance of the CDDs in the region
• Advise on any training gaps in the region that require rectification or proactive actions
• Seek and escalate front line feedback on market practices and peer bank policy/procedures.
• Work and/or lead on global and regional projects as prioritized by the region/group
• Act as CDD Spokesperson for the Region (representation at BORC, Regional Risk Forum, and other committees)
• Monitor and execute as appropriate timely completion of Operational Risk Framework (ORF) checks by CCIB Teams, Hub & Country CETs, ensure escalation of exceptions noted if any, through appropriate forum (Unit BORC/FCRC) and to Country/Regional Heads
• Assist Country Teams on responses to CDD related queries from ongoing audits, if any and involve the CDD Teams on queries involving process/system changes, for effective closure

Our Ideal Candidate

• Masters or Bachelors degree
• Min 2 years full time in AML/compliance advisory for a global bank or consultant; 10 years financial services experience
• Subject matter expert (CAMS ideally) & thought leadership in KYC/CDD and related operations
• Knowledge of the local/regional regulatory environment and the ongoing developments
• Specialist knowledge of industry / consulting practices
• Process and operational expertise with a keen sense of commercial awareness needed to develop appropriate solutions.
• Proven experience of developing, interpreting & applying AML policy in the context of a Client Risk Assessment Due Diligence process
• Good knowledge of Global Markets and Commercial Banking products
• Project Management skills to undertake and supervise/monitor specific projects
• Data Analysis and Reporting – Proactive and positive with the ability to make good/sound decisions and use independent judgement. Databox expert ideally.
• Thorough understanding of the legal structures of various client entity types including financial institutions, corporate organisations, funds.
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, training, time management, negotiation and influencing skills
• Proven ability to build relationships with stakeholders in the Business, Control Functions and Operations by communicating, influencing and negotiating effectively
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious and willing to challenge when required