Rock City Hotel Hospitalilty/Food Service Jobs in Kwahu
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
The Concierge at Rock City Hotel is responsible for the general assistance of patrons and/guests of the Hotel with their personal services. The Concierge reports to the Front Office Supervisor.
- Welcome guests at the Hotel lobby and confirm reservations as and when needed.
- Acts as point of reference for guests who need assistance or information.
- Understand guests’ needs and provide them with personalized solutions by suggesting or recommending activities and facilities of the Hotel.
- Make travel arrangements for sightseeing and tours.
- Provide information about local features such as dining, repairs, shopping, nightlife and other recreational destinations.
- Receive, store and deliver luggage and mails for guests.
- Run errands for guests.
- Arrange for the replacement of lost items by travelers.
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Required Skills or Experience
SKILLS
- Communication skills (average)
- Time Management skills
- Organization skills
- Social (perceptiveness) skills
- Customer Service skills
REQUIREMENTS
- In-depth knowledge of Hotel facilities and areas, as well as its external surroundings.
- Flexibility to work on shifts, night hours, weekends and holidays.
QUALIFICATIONS
- WASSCE/SSSCE or Diploma or Equivalent in required field.
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
The Concierge at Rock City Hotel is responsible for the general assistance of patrons and/guests of the Hotel with their personal services. The Concierge reports to the Front Office Supervisor.
- Welcome guests at the Hotel lobby and confirm reservations as and when needed.
- Acts as point of reference for guests who need assistance or information.
- Understand guests’ needs and provide them with personalized solutions by suggesting or recommending activities and facilities of the Hotel.
- Make travel arrangements for sightseeing and tours.
- Provide information about local features such as dining, repairs, shopping, nightlife and other recreational destinations.
- Receive, store and deliver luggage and mails for guests.
- Run errands for guests.
- Arrange for the replacement of lost items by travelers.
ADVERTISEMENT - CONTINUE READING BELOW
Required Skills or Experience
SKILLS
- Communication skills (average)
- Time Management skills
- Organization skills
- Social (perceptiveness) skills
- Customer Service skills
REQUIREMENTS
- In-depth knowledge of Hotel facilities and areas, as well as its external surroundings.
- Flexibility to work on shifts, night hours, weekends and holidays.
QUALIFICATIONS
- WASSCE/SSSCE or Diploma or Equivalent in required field.
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