Field Program Associate - Partners in Food Solutions

Partners in Food Solutions identifies and selects food processing companies (‘clients’) that receive technical and business assistance from PFS volunteers, which are employees of our corporate partners who provide their expertise remotely via phone and email. The Field Program Associate (“Program Associate”) provides general coordination and support for the technical and business-related projects with our clients alongside PFS field staff based in sub-Saharan Africa and our corporate volunteers.

All tasks and projects require the exercise of independent judgment, a keen sense of responsibility, strong communication skills, and commitment to the success of the organization in completingprojects with a positive and cooperative attitude. Program Associates help identify, describe, support and document assistance projects for African food processors via direct contact with front- line PFS African field staff and the corporate experts working with them. They play a
critical project management role, connecting team members to help keep projects on track through regular collection and analysis of PFS data and participation

in virtual meetings with stakeholders from multiple international locations and organizations. In addition to project support activities, a portion of the role is assisting on special projects for the PFS staff team – both internal and in the field - including but not limited to marketing and communications, and administrative requests on behalf of the field staff. The Program Associate will be part of the PFS field operations team. The majority of the team, including the
manager, is based in Minneapolis, Minnesota, USA. 

Reports to: Director, Field Program Operations

Position Location: Accra, Ghana 

Role and Responsibilities

• Develop and maintain professional working relationships with PFS internal team, African field staff, and corporate partner volunteers
• Coordinate information about African field project development and volunteer recruitment, keeping key documentation up to date in PFS’ online systems, including, but not limited to:
• • Volunteer placement records – project role descriptions and volunteers added or removed from project teams
  • Project records – project statuses, documents and other keycomponents
  • African client records – basic client data, statuses and phases ofengagement
• Participate in international meetings/calls involving PFS staff, international volunteers (usually from Europe or the United States of America) and African clients to take notes, synthesize, summarize and track next steps
• Conduct general research or oversee analytical projects at the direction of PFS staff, such as data for periodic reporting, impact evaluations, and process improvements
• Communicate (phone/in-person/messages/email) with volunteers and field staff as part of the PFS project support team
• Perform other duties as assigned

Qualifications and Education Requirements

• 4-year college/university degree, preferably in business administration, communications, management, international relations or a similar field
• 1-3 years experience in a professional office environment
• Strong communication, collaboration and facilitation skills to establish and maintain good working relationships with diverse local and global colleagues and partners in multi-country and multilingual settings.
• Ability to work both independently and as a member of a larger staff team
• Willingness to adjust hours to accommodate the needs of the job
• Ability to effectively manage a wide array of tasks, projects and responsibilities
• Excellent organizational skills with an emphasis on attention to detail and accurate record keeping
• Ability to work productively in a fluid environment with frequent interruptions or changes in priorities
• A passion for international development or corporate philanthropy/social responsibility
• Proficient in Microsoft Suite Products (Word, PowerPoint) and Google Apps (Gmail, Calendar,Drive)
• Can-do attitude

Preferred Skills

• Food industry or food processing knowledge and experience
• Project management experience
• Experience with salesforce.com and/or other CRM or database programs
• French language skills

Additional Notes

Domestic or international travel may occasionally be required

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