Customer Service Executive - CL Smart Sourcing Limited



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CL Smart Sourcing Limited Customer Service Jobs in Accra


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Due to team expansion, a telecommunication service provider is looking for a few customer service executives to join their team.

Responsibilities

  • To provide a professional customer service to our premium customer
  • To handle customer enquiries and resolve customer disputes or complaint cases
  • To provide recommendation from customer perspectives for Team Manager/Sales Manager in order to enhance the team work quality and efficiency


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Requirements

  • Certificate holder or above
  • Customer-oriented, good telephone manner and problem-solving skill
  • Fluent English and Chinese communication skills would be essential
  • Proficient in MS Excel, Word, PowerPoint and Chinese word processing
  • Required shift and holiday work



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