Supervisory Contractor, Carrier Operations - MTN Ghana

The Supervisory Contractor, Carrier Operations at MTN Ghana is to provide support in collating and analysing financial information in order to monitor performance at an enterprise level.

Division: Finance & Services

Department: Corporate Performance Management

Location: Accra

Position: Supervisory Contractor, Carrier Operations

Level: Direct Contract

Reports to: Manager, Carrier Operations 

Job Role

• Assist in preparation of Carrier Operations performance reports on a periodic basis for the Opco
• Lead data gathering initiative for conducting performance analysis
• Collate inputs from different systems or place requests with different stakeholders to gather raw information required for performance analysis
• Validate accuracy of information provided prior to commencement of analysis (basic reconciliations like trend analysis, variance analysis etc)
• Liaise with business for clarifications on inputs provided

• Prepare initial drafts of reports on agreed metrics as per defined performance analysis schedule/ calendar
• Submit initial drafts of analysis for approval and validation with the Business & Carrier Operations Manager (as per defined delegation of authority)
• Analyse result to determine business performance
• Liaise with different stakeholders to discuss performance results, determine root cause for deviations (if any) and derive best suited action plan
• Obtain and consolidate responses from the relevant stakeholders based on the report being produced
• Liaise with SSH to validate AP, AR payments transactions recorded by the SSH team in EBS
• Invoicing, Settlement, Credit collections from interconnect partners
• MTN GlobalConnect reporting
• Liaise with RAFM to track SIMbox and IPRS fraud

Context:

• Dynamic and highly competitive telecommunication & ICT industry
• Highly regulated environment
• Performance driven environment
• Diverse cultural environment
• Group best practices & standards alignment
• Regionalization structure implication
• Supply market demographics
• Opco specific restrictions on local content

Education:

• Bachelor’s Degree in Finance, Accounting or a related field of study.

Experience:

• 2 years relevant experience in a similar role

Professional/Technical competencies:   

• Working knowledge of MS Office (Word, Excel, and Outlook)
• Knowledge of Wholesale Telecom environment
• Knowledge of telecom fraud management