Telecommunication Jobs In Accra : Senior Analyst, Mobile Financial Services - MTN Ghana

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Division: Mobile Financial Services

Department: AML Compliance & Analytics

Location: Accra

Position: Senior Analyst, Mobile Financial Services

Level: MTN Level 3

Reports to: Senior Manager, AML Compliance & Analytics

Job Summary:

Responsible for providing analytics in support of better understanding of Mobile Financial Services (MFS) Product and services strategies and enable utilization of this information, in order to make informed decisions .

Job Role

  • Carry out Data driven feasibility study to inform business decisions by assessing the effectiveness and accuracy of new data sources and data gathering techniques.
  • Assist with the development of MFS products & services and market intelligence as well as gather and analyse data for strategic, operational and tactical decision making.
  • Identify and work with internal and external stakeholders to identify opportunities for leveraging available data to advice and drive MFS business solutions.
  • Mine and analyse data from company databases to drive optimization and improvement of MFS product development, marketing techniques and business strategies.
  • Partner with field Sales team in analysing market and sales information to inform business decision making.
  • Use predictive modelling and partner with Consumer insights and analytics team to increase and optimize MFS customer experiences and revenue generation
  • Develop processes and tools to monitor and analyse MFS model performance and data accuracy.
  • Develop insight into customer dormancy and outline actions for reactivation ? Carry out Business and Product performance analytics with focus on profitability. ?    Build tools for impact tracking of products and services post “Go To Market” ?           Generate reports per plan when required.

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  • First Degree in Statistics/Actuarial Science/Computer Science or a related field.


  • 5 years relevant experience in a similar role
  • Proven experience with analytical tools and Business modelling,

Professional/Technical competencies: 

  • Business Modelling  & Analysis
  • Business Performance Measurement & Management
  • Computer & Information Technology Appreciation
  • Data Management
  • Financial Acumen
  • Performance Improvement
  • Reporting
  • Telecommunication and MFS Business Savvy
  • Data Science (big data analysis)
  • Marketing and Sales Appreciation
  • Marketing Research
  • Data modelling
  • Understanding of SQL / SQL Server.
  • Understanding of ERP systems and data

Behavioural/Skills Competencies:

  • Cross functional Team Player and Team working ability
  • Ability to work under pressure and tight deadlines
  • Excellent communicator and presentation skills
  • Excellent organizational skills
  • Ability to manage conflict and accountability,
  • Innovative, takes initiative, result oriented and develops self consistently
  • Self-Leadership skills
  • customer Focused
  • Trustworthy and ethical in dealings
  • Influencing Skills
  • Consultancy and Facilitation Skills

Global thinker, Analytical thinking and Problem solving abilities

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How To Apply For This Job

Interested and qualified applicants should send their Curriculum Vitae by 16th August, 2019 to:

Kindly indicate the Position (exact role you are applying for) in the email subject and note that only shortlisted applicants will be contacted.


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