IT Jobs In Ghana : Operations Data Analyst and Software Programmer - Zipline

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Zipline operates the world’s only national-scale drone delivery systems in Rwanda and Ghana, sending urgent medicines like lifesaving blood and vaccines to those in need, no matter where they live. We’re at the forefront of a revolution, designing, manufacturing, and operating our own fleet of battery-powered, autonomous aircraft to provide every human on Earth with instant access to vital medical supplies.

Zipline’s operations teams in Rwanda and Ghana are growing quickly. Each team is responsible for the success of the country, from managing the execution of our drone deliveries to providing an excellent experience for our customers and key stakeholders. As the first Data Analyst on our Global Ops team, you’ll own: Operational Metrics & Decks — Making sure global & local operations have accurate numbers and the right metrics to evaluate the health of their business, root cause problems. and measure the success of their projects/initiatives.

Reporting for External Customers — Creating reports and data visualizations that can be used to enhance or customer & client experience, including for getting new business in our countries of operation.

Prototyping Web Apps to Create Valuable Stop-Gap Solutions — Finding opportunities and building scrappy tools, prototyping web apps, and creating reports which can be a ‘stop gap’ when we don’t have technology/software solutions. All to help make improve Operator Experience or Customer Experience.

Coaching Ops Team on Data Analysis — Help local operations be self-sufficient with data by sharing knowledge (though good documentation), conducting teaching sessions, and coaching interested members.

We strongly value folks from diverse backgrounds. If you are unsure whether you are fully qualified, still feel free to apply!

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Strong candidates will experience with

  • Generating operational or business metrics in a business setting (not just for projects)
  • Building reports that are meant more for external consumption
  • Determining the best metrics to use and the best way to measure performance against a goal
  • Building tools for gathering/surfacing information, simplifying/improving internal processes
  • Prototyping web apps

Strong candidates will have these leadership skills

  • Attention to Detail
  • Organized & Reliable
  • Strong Visual & Written Communicator
  • Independent Worker
  • Fast Learner
  • Customer Centric
  • Understands the Value of Data

Strong candidates will have these technical skills

  • Excel (advanced)
  • SQL (advanced)
  • Python (advanced)
  • Data Visualization
  • Aptitude for learning/growing technical skills


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