Regional Percussive Service Technician - Epiroc

As a Regional Percussive Service Technician, you will be part of a global team and located in Obuasi, Ghana. You will report to the Percussive Service Manager in the Service & Operations department. The percussive team is responsible for applying drilling methods using down-the-hole (DTH), Top hammer (TH) and HRD (hydraulic rock drill). The Operations and Service department focuses on providing innovative solutions and timely support for field operations.

The main responsibility for this position is to provide technical support and innovative solutions to the various Customer Centers, Distributors, Dealers and End Users in the Africa region.  As a Regional Percussive Service Technician, you will develop comprehensive product and application knowledge to assist Customer Centers in reaching their revenue targets. You will also use your technical knowledge to identify problems related to product handling, selection and quality.

To be successful in our company and in this position, you need to be comfortable with taking initiative and have excellent communication and collaboration skills. You are highly result oriented, structured, analytical, and comfortable working within different cultures, countries, and various levels within the organization and externally with customers. You are customer focused and service minded.

Qualifications

Formal requirements are:

• A Degree or Higher National Diploma in Engineering
• Minimum of 5 years relevant experience
• Relevant technical knowledge  in DTH,TH, HHE

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• Ability to use and understand Movex, ACIGN, ComActivity, M3 online, PDM, Focal Point, SharePoint and any other program required for execution of the work
• Computer skills (MS Office Suite)
• Fluency in English (intermediate), understanding of French is huge advantage
• Good presentation skills
• Pro-active attitude and self-driven
• Result driven mentality 

  We assume that you share our core values of Innovation, Commitment and Collaboration. We seek diversity in our workforce regarding gender, age, ethnicity, etc.

  This is a fixed term contract position for three years and renewable depending on performance.

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and constructionequipment, and provides world-class service and consumables. The company was founded in Stockholm,Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.