Customer Service Jobs In Accra : Job Vacancy For Customer Service Representative
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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We are looking for a customer-oriented service representative.
Responsibilities
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
Additional Requirements
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
Skills
• Customer Service
• Product Knowledge
• Quality Focus
• Problem Solving
• Analyzing Information
• Multi-tasking
Location: Accra Central
How To Apply
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