Bedita Pharmaceuticals Limited Sales / Marketing Jobs in Accra
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Bedita Pharmaceuticals Limited is a well-established pharmaceutical company in Ghana, known for delivering high-quality pharmaceutical services under the slogan “solutions for your healthcare needs.” Founded in 1994, Bedita has built a strong reputation for providing efficient and accessible medications to the general public.
The company also supplies pharmaceutical products to hospitals, clinics, and pharmacies nationwide, supporting healthcare delivery across the country. As a quality-focused organization, Bedita emphasizes reliability, accessibility, and professional service in all its operations. Prospective team members can expect to join a company committed to improving healthcare outcomes in Ghana.
Bedita Pharmaceuticals is seeking a dynamic and results-driven Retail Pharmacy Operations Manager to oversee the day-to-day operations of our retail pharmacy network.
The successful candidate will be responsible for ensuring operational excellence across all branches by driving performance, maintaining optimal inventory levels, enhancing customer experience, and ensuring compliance with company policies and regulatory standards.
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Key Responsibilities
- Oversee the daily operations of all retail pharmacy branches.
- Monitor branch performance and implement strategies to improve sales, profitability, and operational efficiency.
- Coordinate inventory planning, stock replenishment, and distribution to ensure product availability across all outlets.
- Analyse sales, stock movement, and operational reports to support management decisions.
- Ensure compliance with company policies, SOPs, and regulatory requirements.
- Lead, coach, and supervise branch managers and retail teams.
- Monitor customer service standards and drive continuous improvement.
- Coordinate branch audits and implement corrective actions where necessary.
- Collaborate with Procurement, Warehouse, Finance, HR, Marketing, and Sales to optimise retail operations.
- Identify opportunities to improve systems, processes, and overall branch productivity.
Requirements
- Bachelor's degree in Pharmacy, Business Administration, Supply Chain Management, Marketing, or a related field.
- Minimum of 5 years' experience in retail operations, preferably within the pharmaceutical or FMCG industry.
- Demonstrated leadership and people management experience.
- Strong analytical, organisational, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in Microsoft Office, with strong Excel skills. Experience with ERP or POS systems is an advantage.
- Willingness to travel regularly between branches.
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Qualifications
- Master's degree in pharmacy technology, business, or a related field is preferred, along with proficiency in basic computer applications and point-of-sale systems.
- Candidates should possess skills in Retail Operations and Store Management to oversee daily activities, inventory, and workflow in a pharmacy retail environment.
- Candidates should possess strong Customer Service and Communication skills to assist customers, handle inquiries, and coordinate effectively with team members and stakeholders.
- Candidates should possess Sales skills to support product promotion, meet sales targets, and contribute to overall business growth.
- Relevant experience in a retail pharmacy, healthcare, or fast-paced retail setting is beneficial.
- Basic knowledge of pharmaceutical products and pharmacy practices is an advantage.
- Strong attention to detail, organizational skills, and the ability to follow standard operating procedures are required.
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