Medicine Counter Assistant - Wellgiant Pharmaceuticals Limited


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Wellgiant Pharmaceuticals Limited Healthcare Jobs in Accra


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We are a trusted healthcare partner on a mission to build confidence and integrity across the full pharmaceutical supply chain – from wholesale distribution to the retail patient experience.

At every link in the chain, trust matters. We work with manufacturers, wholesalers, pharmacies, and care providers to ensure that medicines are sourced responsibly, handled with precision, and delivered with the patient always in mind.

Our commitment goes beyond logistics – we champion transparency, quality assurance, and a seamless patient journey from the first point of supply to the final point of care.


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Position Summary

The Medicine Counter Assistant is responsible for supporting the Pharmacy Manager and pharmacist with daily operations of the pharmacy, particularly with the sales of over-the-counter (OTC) medications and other pharmacy products, and is responsible for shelf arrangements and cleaning of products, and other administrative support. The successful candidate must have experience in Microsoft Applications and an ERP program.

Key Responsibilities

Customer Service

  • Assist walk-in customers as required, ensuring up-to-date knowledge of all pharmaceutical product offerings
  • Provide information and advice on OTC medicines, health supplements, and general healthcare.
  • Manage sales transactions and cashiering, ensuring zero income leakage.
  • Assist pharmacists with the organization of prescriptions and the distribution of medication.
  • Ensure proper labeling and packaging of prescribed medications under the supervision of a pharmacist.

Stock Management

  • Receive and verify deliveries against orders.
  • Stock shelves and ensure that display areas are organized and clean.
  • Conduct regular stock checks and manage inventory to minimize expired stock.

Compliance and Safety

  • Adhere to legal requirements, ethical standards, and company policies.
  • Ensure the pharmacy environment is safe for staff and customers by maintaining hygiene and safety standards.
  • Report any medication errors or safety concerns to the pharmacy manager or pharmacist immediately.

Admin and Recordkeeping

  • Keep accurate records of sales and cash handling.
  • Perform basic administrative tasks, including managing records of transactions and customer details where required.
  • Ensure the pharmacy location facility is well-maintained at all times


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Qualification Required & Experience

  • Certificate in Medicine Counter Assistant (MCA) recognized by the Pharmacy Council of Ghana
  • Valid registration and practicing license with the Pharmacy Council of Ghana
  • Minimum of 2 years’ post-qualification experience in community or retail pharmacy practice with multiple branches.
  • Experience in using an ERP system.

Skill and Competency Requirements

  • Excellent interpersonal and communication skills
  • Attention to detail, organisation, and problem-solving skills
  • High level of proactivity and ability to follow through on assigned tasks
  • High sense of commitment, responsibility, and accountability
  • High integrity and ethical standards.

What We Offer

  • Collaborative and innovative work environment.
  • Competitive remuneration package.

Location: Accra

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