Auto Parts & Inventory Manager - Zonda Tec Ghana Limited

Zonda Tec Ghana Limited is a leading  automobile assembling and sales company in Ghana. We operate a dedicated 4S store (Sales, Service, Spare Parts, Survey) and service stations for our brands including GWM, Chery, DongFeng, Shantui, and Sitrak. We are committed to providing efficient after-sales support through robust parts availability.

Department: Warehouse

Reports To: Warehouse Manager 

Location: Tema, Ghana

Job Summary

The Auto Parts & Inventory Manager is responsible for managing the complete lifecycle of auto parts—from procurement and warehousing to inbound/outbound logistics and inventory counting. The role ensures scientific inventory planning, optimizes turnover, eliminates overstock and shortages, and guarantees stable parts supply for the 4S store and service station maintenance operations.

Key Responsibilities

• Procurement: Forecast parts demand based on service schedules, sales trends, and seasonal factors; place timely orders with Chinese suppliers (GWM, Shantui, Sitrak).
• Warehousing: Supervise proper storage, labeling, binning, and preservation of parts (e.g., fragile, heavy, or hazardous items).
• Inbound/Outbound Management: Oversee receiving inspections, put-away processes, picking, packing, and dispatch to service bays or external customers.
• Inventory Counting: Conduct cycle counts, periodic spot checks, and full physical inventory (quarterly/annually) with reconciliation against system records.
• Formulate scientific inventory plans using historical consumption data, lead times, and service level targets.
• Optimize inventory structure and turnover rates; identify slow-moving and dead stock.
• Eliminate parts overstock, shortages, and loss through root cause analysis (e.g., forecast errors, picking mistakes, damage).
• Maintain minimum/maximum (min/max) stock levels for critical fast-moving parts (e.g., filters, brake pads, belts) and slow-moving SKDs.
• Implement company parts management rules and operational procedures.
• Optimize daily management processes based on 4S store and service station business scenarios (e.g., rush repairs, walk-in customers, warranty claims).
• Standardize operations (receiving, binning, picking, issuing) to improve team work efficiency.
• Train junior parts clerks on proper handling and documentation.

Cross-Departmental Collaboration

Collaborate closely with:

• Maintenance team – to understand urgent parts needs for vehicles on hoists.
• Sales team – for vehicle delivery parts kits (e.g., spare tire, tool sets).
• After-sales team – for warranty parts returns and customer-pay orders.
• Respond quickly to parts demands – allocate urgent parts (e.g., express delivery or courier) to minimize vehicle downtime.

Resolve issues concerning:

• Parts quality – coordinate with supplier for claims.
• Returns & exchanges – manage customer-facing and internal returns.
• After-sales disputes – provide evidence (issue/receipt records) to support resolution.
• Improve service efficiency and customer satisfaction by reducing "waiting for parts" time.

Required Skills or Experience

Qualification and Experience

• Minimum 4 years of auto parts working experience (procurement, warehousing, or inventory control).

Preferred candidates:

• With 4S store or auto service station experience.
• With Chinese-funded enterprise working background (familiar with Chinese corporate culture and reporting styles).
• Good professional conduct with no bad working records (e.g., theft, falsified reports, gross negligence).
• Recognizes and aligns with corporate culture and management rules.
• Can adapt to the job quickly without extended ramp-up.

Technical Skills and Industry Knowledge

• Proficient in computers, Office software (Excel for pivot tables, inventory reports; Word for process docs).
• Proficient in inventory management systems (e.g., ERP, SAP, or local parts management software).
• Capable of independent data entry, report making, and account sorting (no need for constant supervision).
• Familiar with auto parts specifications, applicable models (GWM SUVs/pickups, Shantui heavy machinery, Sitrak trucks).
• Knowledge of market conditions (local vs genuine parts, pricing, lead times from China).
• Proficient in full-cycle parts management (procurement → storage → issuance → return → disposal).
• Ability to solve business problems independently (e.g., sudden stockout, wrong part shipped) and control inventory risks (obsolescence, shrinkage)

🔥 SIMILAR JOBS YOU MAY LIKE → APPLY