P.M. Renaissance Administrative/Secretarial Jobs in Accra
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Scope
The Front Desk & Billing Officer will be responsible for managing front desk operations, ensuring a professional and welcoming customer experience, managing billing and payment processes, resolving billing queries and maintaining efficient administrative and financial records to support daily operations.
Key Responsibilities
- Manage front desk operations, including customer reception, registration, and appointment coordination.
- Provide a professional and welcoming experience for all patients and visitors.
- Prepare accurate bills for outpatient and inpatient services.
- Generate proforma and final invoices for patients and corporate clients.
- Verify and review billing information to ensure accuracy and completeness.
- Ensure all services rendered are properly captured and billed before patient discharge.
- Receive payments (cash, cheque, or other modes) and issue official receipts.
- Follow up on outstanding payments and support timely collections.
- Respond promptly to patient and corporate billing queries and resolve discrepancies.
- Maintain accurate and up-to-date patient billing and financial records.
- Liaise with clinical staff to ensure all services are accurately recorded for billing.
- Ensure proper filing and documentation of invoices and supporting records for audit purposes.
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Job Requirements
- A bachelor’s degree in Accounting, Business Administration, or any related field.
- Minimum of 3 years of work experience in a similar role within the healthcare industry.
- Knowledge of billing and invoicing processes.
- Ability to multitask and work effectively in a fast-paced environment
- Strong attention to detail and numerical accuracy.
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
- Proficient in the use of Microsoft Office Suite, particularly Excel and Word
Competencies
Customer-Oriented, Detail-Oriented, Analytical, Problem-Solving.
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