Fastest Cakes Logistics Limited Customer Service Jobs in Accra
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We, Fastest Cakes Logistics Limited, are looking for Customer Service Officers who will directly work with customers to take orders, answer their questions, and provide additional support where needed.
Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Excellent knowledge of our products to be able to solve customer issues.
- Ensuring all customer orders are processed efficiently.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
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Required Skills or Experience
- Candidates should possess a Bachelor's Degree with at least 1 year of work experience.
- Proven customer support experience
- Must speak and write crisp and clear English
- Must be able to work on some weekends and holidays.
- Work from the office 23 days a month
- Should be willing to work with the company long-term.
Salary: 2,000 GHS monthly
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