Duranta Infotech Private Limited IT Jobs in Accra
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Role: IT Officer (Company based in Ghana)
Responsibilities
ERP (Navision and Business Central):
- Ensuring that all necessary data procedures for the smooth running of the Navision Software is processed correctly according to agreed standards.
- Candidate should be well versed in Microsoft Business Central (BC) and/or Navision 2016 administration, configuration, user support, reporting, and system maintenance
- Technical support, troubleshooting, etc
Documentation:
- Maintaining a user handbook and an online help section for Navision Data entry users.
- Servers Maintenance:
- Server monitoring and maintenance (Windows platform)
Networking:
- Network configuration and troubleshooting for Local Network, VPN
- Ability to ensure good functioning and configurations of routers, switches and firewall.
- Domain, DNS, Hosting and IT infrastructure support
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Security:
- Work with Consultant to develop roles for Navision and Business Central
- Ensure that the roles developed are implemented correctly for users throughout Ghana
EMAIL Server:
- Email server setup and configuration
Backup & Storage:
- Ensuring backup configuration and monitoring for all our serves whether local or cloud-based.
Technical Support:
- At both software and hardware level: Office, ERP, SQL, Printers, scanners, POS…
- Coordination with third party IT suppliers and Navision consultants.
Training:
- Ensure proper training on Navision processes according to employees’ profile
Qualifications
- At least 3 years of Navision experience - It is a must
- Consistently follows through on commitments
- Good Communication skills
- Willingness to work weekends & propensity to learn & grow
Skills:
- Troubleshooting,
- training,
- technical support,
- software,
- maintenance
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